Automatic Connected Car Assistant New AUT-450C, LTE OBD II Adapter and App, Trip Tracking, Severe Crash Alert, Engine Diagnostics, Realtime Car Tracking, Roadside Assistance and Alexa Skill

Go figure, this thing really works...and works well. I had this in my may order, may not order, bucket for months. I had the standard Automatic unit and ended up scrapping it because it was always dropping connection with my phone. The old unit was really annoying. It wouldn't connect reliably and I would lose my trip data. The idea of this unit that connects to cellular without my phone being involved was compelling. I decided to pull the trigger and buy it. Man am I glad I did. It does an outstanding job capturing vehicle data. It can sometimes be a bit behind, but it always works. I have one on my wife's car as well and set them to call each other in case of an accident. There are a few things to keep in mind with this device. - A mobile, internet connected device, is required when pairing the Automatic PRO with a vehicle and your account. There is no way to activate a device and ship it to someone to install in a remote vehicle. I have a car I keep in another state. I would love to have the automatic on the car to keep track of it. Others can drive it. I also have elder parents that live out of state. It would be nice to send them a configured Automatic to plug in, but that is not possible. I will eventually go to all of these vehicles, but I would have bought a lot more of these if I could preconfigure and ship it. - Firmware needs to be updated when installing for the first time. The configuring phone must stay within bluetooth range the entire time. It takes about 10-15 minutes. The vehicle cannot be driving during the update. Don't start the installation until you have at least 20-30 minutes to sit in the vehicle. - The device must have Cellular coverage to work. Road trips through the middle of nowhere are not going to be streaming real-time data. Cellular coverage by a phone is not an indicator of coverage. This device is mounted under the dashboard. There is a lot of metal between the device and the outside world. It works perfectly in the city, but I can foresee this losing connectivity if one were to travel cross country or lives in a poor cellular coverage area. An ODB II extender cable can help get the device closer to a window. - Nothing is free. I suspect Automatic is selling vehicle data to justify providing free connectivity from this device. Not a huge problem for me, but it is a big brother technology. Everything the vehicle is doing including speed, braking, location, acceleration, accident stats, etc. is being tracked and recorded in cloud servers. The data would be discoverable in court as well. Bottom line is if you want to track what your vehicle or any vehicle in your fleet is doing, this device does it well. I am not generally impressed with technology, but I am impressed with what Automatic has done. The Automatic PRO is lightyears ahead of the original Automatic device. It is exceptional.

Well this really sucks, I loved Automatic CCA and had just bought two new ones in the fall..... I hope all the staff/employees are ok and find new jobs soon, thanks for the awesome product while it worked. ***** Hi, Like many other companies in the United States, the COVID-19 pandemic has adversely impacted our business, and we have made the difficult decision to discontinue the Automatic connected car product, service, and platform. This decision to cease operations affects all Automatic services, including our automatic crash notification service. We will be shutting down all operations at 11:59 pm, PT, on May 28, 2020 and, as a result, your Automatic service will end on that time. We know you have questions, and we’ve included answers to a few of those below. What will happen with my driving and personal data? You may continue to sync driving and personal data with your account until we cease operations on May 28, 2020. In addition, your driving data will be available for you to retrieve until June 28, 2020 via the Automatic Dashboard located here. For detailed instructions on exporting your driving data, please check the Customer FAQs. After June 28, 2020, your data will no longer be available to you. Automatic may retain some data about you solely for legal, accounting or other corporate records. All other driving and personal data will either be made anonymous or deleted from our system. Am I eligible for a rebate for the Automatic service that I purchased? Customers who purchased an Automatic adapter may be eligible for a rebate of funds paid to Automatic or an Automatic distributor for unused service. Rebate eligibility requirements can be found in the Customer FAQs. Rebate requests can be submitted until June 15, 2020 through the Rebate Request Form. What should I do with my Automatic adapter? Please unplug your Automatic adapter from your vehicle no later than May 28, 2020 and discard it by following standard electronic recycling procedures. Please check our Customer FAQs below for answers to additional questions. If you have any questions not covered in the Customer FAQs, please contact [email protected] and include the email address associated with your Automatic account. Customer FAQs Thank you for driving with Automatic and for letting us connect you to your loved ones, vehicle health and emergency services. Being trusted with the care of your family and property has been a great honor, and we hope that our services have offered a degree of stability and security. Wherever life takes you from here, we hope your travels are easy. Be well and drive safe, Automatic Labs We respect your privacy. If you have questions, please refer to our Privacy Policy. Automatic Labs™ a SiriusXM® company. Automatic Labs – 128 King Street, 3rd Floor, San Francisco CA 94107