SDW 5066 (507024) - Double-Sided (Binaural) Wireless Dect Headset for Desk Phone Softphone/PC & Mobile Phone Connection Dual Microphone Ultra Noise Cancelling, Black

Overall quality and performance are tops, the best there is: Audio quality on ear pieces and microphone are perfect, zero issues. Everything is clear on both ends and better than any other headset I have ever tried (and I've tried the most expensive Plantronics, Polycom, Sony, Jabra, Microsoft, and several other brands). Signal quality and general reliability are also the best there is. It always connect reliably and no static or disconnects or anything. It is well built and solid, yet it is light and comfortable. It also works perfectly (all features) with MS Teams, and Zoom, and WebEx. I have never had a headset that integrated fully with all 3 apps (all buttons and features). It has pro level features if you take the time to read the full manual. You can tweak several settings, which were useful for me. Also, setup is super easy and they provide you with all the cables and plugs (no skimping) My gripes: The mute on/off button on the headset are not great. There is one on the boom mic and another under the left ear piece (which is also the volume up and down). The one on the boom mic you have to press with you finger nail, it is so small. The one that is a shared button with the volume up/down isn't easy to press with one hand, and can lead to a volume change. I had another headset previously with a very easy to use big button on the boom for mute on/off The docking station is not great. Setting the headset down to charge is a delicate process that isn't just drop on the dock. You have to place it just right for the pins to line up (if you aren't careful, they don't line up and it won't charge the battery). Also, the size/position of the headset makes the other ear piece bump on the back of the dock and so you wiggle it over the dock and place it just right. It's kind of annoying. Also, the buttons on the dock have zero physical feel or response. They work reliably it seems. But you don't know if you pressed it without looking at the light on the button. These mute on/off features are important for those of us that work remotely. I toggle my mute button a dozen times each meeting, because I leave it on mute if I'm not talking. None of the 3 physical buttons are great for fast easy no-look usage. SUMMARY: Overall, it is the best headset I've ever used for conferencing (and I am pretty sure I've used all the most expensive ones from all the pro brands). Therefore, my gripes aren't enough to reduce a star. I like the audio and signal quality of this so much that if they made a new version with better mute button and dock, I would buy it and donate this one.

Using this to give me more mobility at home while on conference calls. The range is very impressive easily covering our property and nearby street. Sound quality is excellent. I am using it with a MacBook and setup is very easy. You connect the included USB cable to the Mac and it shows up as a headset with microphone. No software or setup is required. Integration with Teams works great. Doing an Mute/Unmute on the headset is correctly mirrored by the Teams App and visible to other conference participants. If anything the headset suffers from still being a phone centric device. Most of the manual is irrelevant for my use case. If this fits your budget and you want a headset that gives you the mobility to walk around a larger area, this is a great buy.

I bought these because I have other solid quality products from Sennheiser. However, when I called Sennheiser support for assistance they were clear that they are no longer associated with this product and referred me to EPOS customer service. EPOS customer service only wanted to communicate via email and when I did get someone on the phone they struggle to communicate in English and promised documentation which they never sent because it did not actually exist. No. Just - No. Returned.

I bought this mainly for the range or distance from the base that the headset remained connected to the base. This was excellent -- much better than bluetooth. I could walk around my 3500 square foot house and remain connected. The sound quality was not good enough for me to enjoy listening to music with these headphones, which was a disappointment but not a deal breaker since my primary use was for group chat/meetings. Headset controls stopped working after two years, but it seems like changing the connection setting on the bottom of the base has solved this issue.

Pros and cons Pros: long lasting battery, clear audio and it’s good at noise cancellation. And the microphone cancels background noise and is clear. Also, you can connect your phone through Bluetooth where you can listen to music or answer your calls. Cons: the head set disconnects from the charge port and won’t reconnect until you unplug everything. Also the headset isn’t resistant to tension, idk if my heads too big but after two months of use the plastic on head band is tarting to crack… I hope it doesn’t full break

I love this product, I have tried them all. - Jabra, Airpods, Platronics. This one just works brilliantly with my Macbook. Plug in via USB, set your speakers/mic to use it and its done. No extra config, no installing applications. Just works. Micrphone is great at blocking unwanted background noise. And best of all, no Bluetooth so your headset is always ready to go. The only mild complaint, I wish the headset was a little more padded. I could fix this if it wasn't for the global virus lockdown with a little bit of fabric. However, surprisingly it still feels pretty comfortable. Invest the cash, you won't regret it.

It's a premium headset. I paid around $300. This is the best headset I've ever owned. For those who need great sound audio... I use it for calls AND webinars and screen recording tutorials. I use it everyday. I was shocked at the quality of microphone input and recording noise cancellation. On recordings it sounds like I'm speaking into a condenser microphone. They did a tremendous job with this headset.

Very comfortable and sounds great. Transitions between Microsoft Teams call to cellular without a hiccup. I can’t say I am a fan of the noise cancellation with Microsoft Teams, you can’t hear your own voice and it sounds muffled with the noise cancellation.

I returned this within 5 minutes of unboxing. The headset band is tiny and hard. It appears well made but it just doesn't fit. I have other headsets from Jabra, Bose, Plantronics - none are this small. It has all the features I want (noise cancelling mic, bluetooth and DEC, multiple connections, good battery life, etc.) but I can't wear it - not sure what they were thinking.

Good sound

Used items come with missing parts and ripped parts