8 oz. Touch-Free Sensor Liquid Soap Pump Dispenser with Soap Sample, Brushed Nickel

We had the older model of this exact same product, which finally, after perhaps 10 years, stopped pumping, even with fresh batteries. The light would flash, etc., but the motor did not operate. Not a bad run, really. We liked the design and performance of the old one, with some caveats that also apply to the new one, which I'll cover below. Just put into service, the new soap pump is working as expected, so no complaints there. I'll get back to you if it fails before 10 years. Differences in the new one: While shaped similarly and styled essentially identically, it is considerably shorter, so may not hold as much soap (though it is close, if not equal). The old one stood regally behind the sink, perhaps even imposingly. The new one squats submissively. The photo on the Amazon listing kind of looked shorter, so that was not a TOTAL surprise. It's still tall enough, and some might find its less imposing and magnificent height less of a distraction, sink-side. The new one has a QR code under the soap lid to reorder soap; the old one was from the stone age where you had to find and order your own soap. The new one has a small printed branding label near the bottom front, not TOO noticeable, while the old one either didn't, or spilled soap over the years had dissolved it off. I like no label. Like the old one, the battery insertion icons on the bottom are VERY confusing. Do you put them in as shown on the embossed image next to the battery lid, or do the batteries look that way once inserted (which gives opposite polarity results)? The instruction manual had a tiny photo which, once examined closely, made it clear (it was opposite my guess looking at the bottom label). I got battery polarity wrong a time or two with the old one, and it didn't damage the unit, it just didn't work. Generally, when replacing batteries, I made careful note of how the old ones were inserted, as it was working that way, rather than lifting it high and peering at the bottom where the battery lid and label are located. (And yes, the batteries tend to run out JUST AFTER you've refilled it with soap, so not only are you not able to turn it over to insert them, but you've got to be careful about tipping it too much.) Battery replacement inconvenience is a minor quibble with both the old and new models. Put the battery port on the bottom, out of sight, and its inconvenient. I'm fine with it how it is - there are trade-offs in life. (OK, MAYBE you can turn it over with soap in it, see below.) Now for my complaint, which is not really a product review, but an Amazon (and Amazon customer) review: It was missing a critical part, right out of the box. I noticed, as I opened the box, which appeared new and undamaged, that the pump was not securely packed in the box. Later careful examination revealed that the bottom box insert was on top of the pump, and that the top packing insert was missing. Clue: this is an unused, but returned unit. Everything else was there, including the instruction book and sample packet of soap. Second BIG clue: Turning it over to insert the batteries (no soap in it yet, so this rare event is still safe, though the top soap lid does have a seal, so IN PRINICIPLE you could turn it over when filled with soap) - NO BATTERY CAP!!!! The cap was not in the box, in the packaging, etc. and it had NOT fallen out a few seconds earlier when I opened the box. This cap fits securely, so it didn't just fall out of its working location. Maybe they left it out in manufacture? Nope. Another clue that this was a returned unit. Time to set up a return with Amazon? Not yet. We have the old one, now headed for the trash. Maybe the battery door (which has a rubber O-ring seal) is the same? Amazingly, it is. (The soap door, on the top, is NOT the same, so if that had been missing we were SOOL.) This happens with Amazon fairly often: someone returns an item, often a perfectly good item, but first, thoughtfully throws away an important small part, accessory, or instructions, etc.. Amazon warehouse, seeing a superficially OK-looking package with SOMETHING like the product in it, just restocks it and ships it out as new to another buyer (rather than inspecting it and selling it discounted as a return, which they sometimes do, if the packaging is damaged or missing.) I'm 100% sure that Amazon would have replaced this soap dispenser if we'd have complained, but they still should avoid this random restocking of returned items. Pretty much every time I've gotten an item that had signs of having been returned, there has been a problem, sometimes one I could solve (like this) and sometimes requiring a return/replace. I've had it happen more than once on the same product, for frequently returned items. Also, Amazon needs to get a better class of customer, who are more careful when returning items. As we've seen with other retailers over the years, after enough abuse of their return policy, it eventually becomes more restrictive. So work with me here people: only return items when you really need to, not on an inspect/try and return basis, and return everything, so it can be inspected and resold. So: good soap dispenser, but dodgy Amazon returned product handling. Amazon will take care of that last problem if it happens to bite you, so buy the dispenser. It is the best looking of those I've seen, and works fine.

These are the best dispensers I’ve ever seen or had. I wanted an automatic soap dispenser and I got one that was nice and it took batteries. It worked decent problem was it needed new batteries ever two weeks witch is ridiculous. So I did research watch a ton of videos remand came across this. It’s so expensive I was hesitant but it said and reviews said the battery life was up to a year so I broke down and got in on a sale and it was the best purchase I’ve ever made. I own both the battery and reachable versions and they are both premium quality the battery last almost if not a year I don’t know exactly because I’ve only had to replace or charge them like three times in the few years I’ve had them. I don’t know how they do it especially the one with the regular batteries. They last forever and work so well. I love the newer rechargeable versions more because it’s smaller profile and no batteries. It never gets clogged and sprays out the side and it gives a nice amount of soap I like the one that I can control but my husband likes the one that if you put your hand lower you get a lot and higher for less. The motion detection is great but as with most you have to find it’s sweet spot but the newer rechargeable is not finicky and works as soon as you put your hand under it. The battery one has to be a bit closer. They also look nice with the color options and stainless steel. One note I wanted to add because I see people saying it won’t charge or the older one won’t work. With the plug in I found it won’t charge if it’s not with the correct plug and I only can charge it directly in my usb wall socket so this may be why some don’t charge. As for the battery model. I had mine stop working I’ve also had it pump soap out until it was empty and I figured out why at least for me. I had washed the outside down as I’m sure many do and that little hole in the top I don’t know if it’s an air holier if it’s for sensors or whatever. But I used a very wet rag because I was essentially washing it and water got in the whole and the sensor is right below that hole so I figured that is why it stopped working because water is on the sensor or something like that. Once it started to dry the next day it started working but then I came back and it was going off and off until it was empty still must have had water in the sensor area so it was reading like it was seeing something. So the point is wipe the top with a wet rag but a rung out dryer rags not dripping wet so that you don’t get water in the home. Eventually it dried out and all went back to working great and is still working to this day. These are the best soap dispensers.

Still working great after almost 6 years of using every day at the kitchen sink. Rechargeable batteries last a few months. Easy to refill. Dispense amount set at minimum is just right for washing hands.

I've got to say, these things are darn convenient and pretty well designed. I love not having to touch a dispenser with dirty hands. I have 5: 4 for hand soap and 1 for dish soap. There are a few flaws that pop up in other reviews, which I'll address in turn below. FIRST: if you're looking to use soap other than Simple Human's refills, you very much can. The trick is to make sure it's not too runny and not too thick. I've got a digital scale at home that measures down to the gram, and I've found the following mix ratio useful: 205g Target's house brand Up & Up Aloe Vera moisturizing hand soap (64 oz) 26g water. To mix, start with the soap, then put in the water. This is important because the feed tube for the dispenser draws from the bottom, and you don't want half of the water to drain into the feed tube before it gets mixed with the soap. This will fill the dispenser to about the point in the product image. Then cap it and gently rock the dispenser back and forth 10 or 20 times until the water is distributed throughout the soap. Why do I tell you the soap type? Because every soap is different, and I've found that the viscosity of the mix you make is VERY sensitive to the ratio. Take this mix as a starting-point recommendation, and feel free to share your experience in the comments. I suspect soap temperature will affect the thickness too, so if you keep your house warmer or cooler than mine (74-76 in the summer) you might have to adjust by a gram or two of water. This particular soap and water combo has worked well for me across four dispensers. Too thick or thin and it won't come away from the dispensing tip completely, then it will dry on and you have to clean it off. If you make your soap too thick, or if you don't use it every once in a while, the soap at the nozzle will dry up and then the dispenser won't work. The beauty of these things is you can take them apart pretty easily to fix that. A philips screw or two and you've got the innards exposed (be careful not to pull the wires loose from between the parts, or you'll have some soldering to do!). The tube that feeds the nozzle is just friction mounted to the nozzle itself, so it's easy to separate them, run hot water through the tube and nozzle, stick a toothpick or something softer in to clear any gummy soap. I had to do this for one I put away for a few months. Finally, I had one other of the recurring problems mentioned: one of my dispensers started spitting out soap randomly. It would happen as soon as I walked into the bathroom and keep going at 5 second intervals. It took me a while to realize it was because one of my compact fluorescent light bulbs was on the fritz, and was messing with the sensor. It wouldn't happen unless the lights were on, and the sun was down (such that the primary light source for the dispenser was this futzy fluorescent). After I replaced the bulb, the ghost dispensing stopped.

Multiple times a week I found myself cooking, needing to wash my hands, and wishing I had a free hand to get soap without getting the dispenser dirty. I must have thought to myself hundreds of times, "one day I'll get a dispenser that'll solve this issue". After having this internal discussion hundreds of times, I finally did a little research and then settled on this dispenser. I went to America's Test Kitchen to see their best picks for the category (as I often do with kitchen related equipment, I think they give good test-based reviews that seem relatively free of bias) and I settled on ordering this SimpleHuman soap dispenser. SimpleHuman stuff is expensive, but it's a bit of a buy-once cry-once situation with them, and I appreciate having a problem solved and out of my hair rather than needing to address a replacement shortly down the line. Anyway, I've had this for a month now. It works great. It looks sleek, it's easy to fill, the no-drip nozzle isn't over exaggerated, soap is dispensed almost instantly, and there's a great range of adjustment available for quantity. I've probably cut my liquid dish soap usage by 60% since getting this. I find it keeps me from being wasteful and pouring more than I need. I opted for this battery model instead of the newer rechargeable one based on reviews, and I'm glad I did. No complaints. This thing is solid. If you're looking to streamline your cooking and cleaning experience, this is a small but important cog in that machine.

Fantastic soap dispenser!

I made the naive mistake of assuming the brand and cost would assure dependable quality, so I ordered two, one from amazon. What a fool I was. The first one couldn't pump soap ten times before it had to be reset, by removing the batteries, letting it sit a bit, and reinstalling. It just stopped responded. Just wow. Sent both back, the one from amazon without even opening it. Got an off-brand (Secura) soap dispenser for just over half the cost, and it has pumped soap each and every time without trouble. I recommend you do the same. Look for ASIN B078XDFDPY if you want the one we have.

So it just occurred to me that I should write a review on this product, after having used the one I purchased for 7 years so far and still running. This is by far one of the best and most useful purchases I’ve made on Amazon. It’s something I use literally every single day, multiple times a day. This thing has never broken and still works just as it did the 1st day I bought it, which is pretty remarkable. I definitely did not expect a product like this to have actual longevity. Amount of soap dispensed is adjustable. Sensor works good. It takes 4 AA batteries. It goes through batteries surprisingly fast, or at least that’s what it feels like to me considering there’s 4 of them in there. But then again maybe that’s just a misconception in my mind, given that I do use it constantly, draining the juice. I would definitely recommend this product based on my experience. I was motivated to write this review because after 7 years of daily use and still being functional this thing definitely deserves a good word for others to consider. It doesn’t necessarily feel super high quality, it’s plastic and you seriously wouldn’t expect it to last. But, other than some normal decay from time and the constant use, it still dispenses soap just fine, every time. Would buy again. (And I hope I didn’t just jinx myself with this review 🤣)