DK2 5-Inch 14 HP 429 cc Hydraulic Auto-Feed Chipper Shredder with Electric Start

Shipping took a very long time. When it arrived the crate was in good condition overall. However after uncrating it, I found that the main assembly, with the wheels was not secured, so could roll back and forth during shipping. The intake chute is shipped with no protection and stretched wrapped only. There were scratches and dents in the fuel tank as a result as well as a pinched wiring harness and paint rubbed off the underside of the feed chute. There were loose fasteners found in the crate as well, and I received NO manual. I found a screwn when opening the hydraulic reservoir which I had to fish out with a magnet. I placed a warranty claim and are waiting to hear back about replacement parts. They made some modifications to the design that are mostly positive....except that the adjustable foot assembly was welded too close to the pull starter and scratched it down to bare metal the very first time I retracted it. The manuals and videos omit several important issues and saying they are incomplete is being overly kind to the manufacturer. Especially the assembly video. There are falsehoods as well I found. They claim the bearings are sealed, and they are greasable and the fittings were only finger tight. Before running this unit, you need to check everything. If you do as the incomplete instructions say, you will likely cause an early failure. There was very little grease in the wheel bearings for instance.... After assembling the unit, so far, it has performed as expected. Hopefully, if I stay on top of the maintenance it will last awhile. For $5k, the customer deservces better. I own lots of equipment and have never seen such incomplete documentation for something this expensive.

First: I followed the manual and assembled. Not easy to install the hydraulics...need 2 people. Second: the manual has NOTHING about hydraulic Trouble Shooting. Third: engine starts...but auto feed DOES NOT WORK!!! I emailed and called DK POWER - no response. I contacted seller through Amazon- nothing yet but I’m hoping they can help. Not ONE VIDEO on line about trouble shooting or hydraulics on this unit LASTLY: terrible engineering and design: IF YOU REMOVE THE HYDRAULIC COVER: good luck getting it back on without dismantling the heavy parts around it. It does not go on and line up with 4 bolts: 3 of which need different socket sizes...so just think about being in the field and trying to get into this using 3 separate socket sizes and not being able to easily re attach. Very poor design. Plus this was very expensive and I have yet to use it as my auto feed won’t engage. UPDATE: 6-12-20 DK has contacted me. We are trying to work out the issues. My auto feeder is working but VERY slow. DK told me 5.5 quarts of hydraulic oil. 4 quarts topped it off! So I had to drain a quart which is Really messy - even if careful. So still unsure what 3/4 full is...manual is Horrible. They need glass eye to KNOW, fill level. They need videos On assembly as well as trouble shooting. I would Love to see the owner assemble from crate and get started!! Give it try...

Used this about 3-times now. Today is 3rd, using about 2-hours so far today, suddenly auto-feeder quit working. No forward or reverse, regardless of speed lever. Nothing in manual or online talks about hydraulics or auto-feed issues! Can’t call because it’s SUNDAY of course. Checked all fluids, fuses, hoses and belts, along with all safety switches. Motor runs fine, so if safety switch was an issue, it’d kill motor. I’ve taken apart all main panels to get view of any issues, NOTHING. I’m giving 3-stars now because up until this point, it really has been great for about 8-hours, does 5” (albeit slowly, which is fine), easy to access moving parts, etc. Manual needs serious revising, and maybe make the necessary access bolts the same size for ease of messing with it in the field. Stars will go up or down based on what happens with customer service tomorrow, and/or if issue can be solved relatively easy. See video!