CatGenie A.I. Self-Cleaning, Fully-Flushing, Self-Scooping, Automatic Cat Box

I suck at scooping! I’ve wanted this litter box forever. Oct 2022 I finally paid the almost $500 for the Cat Genie A.I. I call it my Bougie Litter Box. I have two cats. One deaf & one hearing. The Cat Genie is loud when it runs it’s cycle. My deaf cat thought this machine was her new BFF full of water, movement, and shaking! It is the best toy ever for her! She knows if she gets in, it will start moving 5 min later. She waits. Eager for it to start moving. My hearing cat on the other hand, was kind of freaked out with this machine at first. He’s still not fully sold on it. He pees in it, but doesn’t want to poop in it for some reason. My other cat loves it. Uses it with zero problems. TIPS AND TRICKS 1. Do not use cat activation at first - do manual - and close the door so the cat(s) can’t see the machine run at first. Let them get used to the noise behind a closed door. I did this for a few weeks before I let the machine run a cycle in front of the cats. Minus the first day I set it up and my curious deaf cat accidentally started a cycle. See next tip… 2. Lock the buttons on the machine. I didn’t realize u could lock it. My cat climbed on top and pressed the “start cycle” button w her cute little toe beans right after I hooked it up. (Video attached) Whoopsie! Found the lock options in the app after this. 3. My cats both finally began peeing in the box regularly, but nobody was pooping in it. They pooped in my regular litter box (out next to the cat genie). One day, a cat pooped on the floor. I took the poop from the floor and put it in the box. I let it cycle. Hoping the scent of poop in the box (even washed) attracted them to poop in the box. It did! That got at least one cat to poop in the litter box. 4. Read the acclimation directions and follow them. Go slowly. I’m using cat activation now (3 months later), but literally just switched from manual this month. My hearing cat needed a decent amount of time due to the loud noises of the cycle. He’s still not a big fan of the noises. 5. Keep the old litter box for as long as u feel u need to. I just shut off access to my old litter box to see what would happen. Not sure if it’ll be permanent or not. My older kitty poops in clay litter or sometimes on the floor but not in this box for some reason. Thankful he is peeing in the cat genie though. For this reason, I may always have one clay litter box w/the cat genie. Not sure yet. Easy to set up. I did it by myself fairly quickly. Smell: Yes, the smell of the scented solution is distinct. It’s not horrible. Kind of smells like port-a-potty juice, ha! I ended up moving my litter box to the basement bathroom, so it’s far enough away that the scent isn’t something that bothers me. Smells so much better than my unscooped litter boxes. Value for the $: Still not thrilled about the price. Only 3 stars for value. I don’t love that we have to use only cat genie solution, etc. Overall, even w/one kitty not pooping in this box, I’m happy w/ this purchase. The house smells better. I’m not scooping. It’s lovely!

I waited until I had the machine for a while before writing this review. I purchased the cat genie about a month ago and I love it so do my cats I have three cats two of them are over twelve pounds and boys which in my opinion means they stink more. I kept a regular cat box in use while using the cat genie in case the cats didn’t like it. Two of my cats took to it right away as in play in it just to watch it clean it is their entertainment but after a week they started actually using it and of course they still play in it sometimes. I decided to purchase a second one in hopes of giving the first a little break. It was super easy to hook up and connect to the internet and I have had no problems with it at all. Every once in awhile it will kinda smell when it cleans itself but only for about ten minutes then no smell at all. I haven’t taken it apart yet to clean it but when I put my head in the doorway of it it doesn’t smell so not gonna clean it yet. So about a month of cleaning and haven’t had to replace the litter or the solution yet I am so happy that I don’t have to scoop the box anymore and the cats love the clean box

First, let me start with a history. We had a cat genie given to us as a gift with our first cat. We loved it. Loved how it worked and the convenience. When we lost our cat, we gifted our genie to another friend who had several cats and continued to use and love it for several more years. We liked it so much, we also purchased our parents one for their two cats. We then got the third unit about 7-8 years ago and had limited problems with it until in 2020, when the bowl got a warp and broke while we were out of town. Having a history with the product line spanning over 10years and 3 units, we were immediately on the look for a new one. Fast forward to this review. We purchased the new AI unit in April 2020 and it worked as advertised and expected for about a year. Then in 2021, we started having issues. We first noticed the problem when my little 10-lb cat crawled into my lap with wet feet. We checked the unit and everything looked fine, but on deeper inspection the granules were not dry. A call placed into customer service advised us that the AI reported no issues and we must have a damp area where the unit was stored. We explained it was in an open room with no dampness and the rep advised to run an extra drying cycle to dry it out. Over the course of the next 6 months and a total of 3 emails, 8 phone calls and the 2-year warranty expiring in the process. We were told countless times that the AI unit was reporting to them that there were no issues. But non-dry granules is an issue and caused our cat to at one point stop wanting to use the box and develop a bladder infection because she was holding it in too long. Vet recommended to get her another litter box to see if the problem stopped and low and behold no issues or infections. We were told by one rep after another that there was nothing wrong with their machine, the issues were we weren't cleaning it often enough, the water sensor was dirty, we must have a clog in the line, etc. etc. etc. All I can tell you is my poor husband had to tear up the unit every 2-3 weeks due to wet granules with no help from Cat Genie. We finally got frustrated this last week as the unit has been spic and span clean for over a month since the cat won't use it. It runs a normal daily clean cycle even though it hasn't been used and leaves wet granules in the unit. My $500 piece of decoration got pulled and it going to the dump. So is my 10+ year relationship with the Cat Genie line of products. Recommendation: AVOID this unit at all costs. It has issues and all you will get from custom service is that the AI unit is telling them on their end that the unit is working normally and not reporting any issues. NOT WORTH the money and the effort.