Aquasure Harmony Series Whole House Water Softener with High Efficiency Digital Metered Control Head and Fine Mesh Resin (64,000 Grains)

I bought this product on Dec 14th 2023 for $729.99 (before tax), was delivered on Dec 20th so just under a week. I purchased the 64K grain with iron control (HS32FM). From what I was reading it does a better job at iron removal than the standard model. I wasn't sure if I exactly needed it, but iron was a big problem for me so I went with it just to have something else to help with reducing the iron levels. I have just over a 900sqft house 2 bed 1 bath. I decided to go with a larger grain in the event I add more beds/baths on my house or do an addition. I'm on well water and live in northwest Indiana and iron/rust in this area is terrible. I had a WaterBoss Model 700 (from Menards) and it could never keep up with the iron. I even have a whole house filter before my water softener to help and seemed to always still have problems. I would recommend staying with the default 1" line and reduce to a 3/4" if you can, just in the event you ever increase your water lines you don't need to worry about downsizing to the softener. I've had this for a little over a month now (installed 8/20/23; review 1/24/24). Pros: - no more iron in my water (small amount prior) - no stains on my shower curtains (had to replace shower curtain every other month to not look disgusting) - no smell to my water (smelt like eggs in the past) Kept having to bleach well (which prob isn't good for it) - no more iron taste in the water - Easy Install (lots of videos to reference for install) Cons: - programming settings could be explained in more detail - had to increase Rapid Rinse (RR) time from default 15min to 20min in order to not have rust after regen. - Goes through more salt than expected - plastic taste to water Overall I'm happy with my purchase. I no longer have to worry about rust or smell to my water which was always unpleasant and embarrassing for when guests came over. Plus no one wants smelly rusty water in general. Although programming the settings could be explained better, installation was pretty simple, and if you do your research and watch some videos you can easily do it yourself and save yourself a ton of money. For salt I'm still using the Morton water softener pellets with rust defense. Haven't needed to use any additional powder for the iron. Water comes out super clean, and no smell. Picture attached is before and after (top is before, bot is after).

Everything went well. Tech support Alexis was very good. I called to find out about a couple things and she was very helpful. One thing I am not crazy about is when it does a backwash regen cycle (every 1000 gal) if we run the water it could lead to salt getting into our system. I would think they should have added a valve to bypass system during regen. Normally people are sleeping at 3 AM but I’m getting a little older. Nature calls. So I’ll have to watch the unit and keep track when it will regen .

You DO NOT have to be a plumber to install one; however, you do need a STRONG basic understanding to self install. The ability to read and follow instructions is critical to this one. The instructions are very good and images are very helpful. The bottle is very heavy so you may need help moving it in some situations. If you forget to request a 3/4" adapter (like I did) it will cost you abut $12 to get one shipped to you. If you have 1" plumbing you don't need it. I really like the control head cover, it makes it very easy to keep clean in a garage environment. The setup and programming processes were simple and easy to follow. The water quality is great.

After the first month of use it stopped reading useage. Now we have to set it on a timer which is not as efficient because we dont use water the same every day.

All parts and pieces were included and the softener is working like it should. I would recommend this softener if you need a new one!

Installed without any problems and I don't have any experience with plumbing. It took a while to set up but everything went well. If you're not mechanically inclined, it might be a little more of a challenge to set up but the instructions are very clear and well written. I've been using it for 3 weeks now.

Instructions very clear. The company also has a helpful technical support to call. Love our new water softener!

Easy to install received it fast after order