simplehuman Wall Mount Pumps, Triple 15 fl. oz. Shampoo & Soap Dispenser, Stainless Steel

So far so good! This product is high quality looking and is easy to install and easy to refill The 3m tape is holding up well, no screws needed (after wiping down the shower wall with alcohol first). I'll add that i have an acrylic surround, so I dont know how it would stick with tiles, but I'd imagine much the same. Also, It doesn't look like it will rust anywhere. The price is a little high, but I have a friend who has had this for a few years and it is well made, so worth it. I got this to prevent my kids from using entire bottles every time they shower and creating a slip and slide.

No problem with it sticking to the tile wall. Only one of the caps/tops is fitting down, one has cracked and it loosely sitting on top. That's OK. It really cleans itself, wipe it occasionally. Each section lifts off of the back panel but I found that necessary only once. Any product with tiny beads, scented seeds etc. will jam it up and it must be cleaned with hot water and the kitchen cake tester to poke the junk out. I still like it a lot.

PROS: Very attractive Installs easily Pump works well CONS: Fell off the wall 2 months after installation Customer support was poor (see below) SimpleHuman did not stand behind this product Replacement part plus shipping increased the cost of this item by 30% (not acceptable) OVERVIEW: I purchased this product in 9/2025 and installed it per manufacturer instructions; just shy of 2 months later it fell off the wall. The pump itself is well made and was a pleasure to use, but it's not much good if it doesn't stay affixed to the wall. It took 10 days for customer support to get back to me to figure out how to solve the problem. Two issues: 1) it was an AI customer support bot that answered the email; 2) the cost of the replacement installation plate + shipping was ridiculously high. I am now waiting for a replacement wall plate from SimpleHuman so I can reinstall it. On the basis of lack of support for their product and cost of purchasing a replacement part that should never have failed, I will not be purchasing from SimpleHuman again. FULL REVIEW: The simplehuman Wall Mount Pump comes with the pump itself and a wall mount. The wall mount has a silicone adhesive. You basically clean off your non-porous surface (in my case, bathroom tile), make sure the surface is dry, and stick the plate on the wall. I waited 24 hours before hooking the pump into place. It connected easily and was solidly attached to the wall. Soap or shampoo can be placed in the pump by simply removing the top of the plastic hold tank. It holds 15 ounces of liquid. The valve easily opened and closed to remove the liquid. The pump itself is solidly made and all the parts function well and function smoothly. It is designed well. However, 2 months after the install, I heard a crash from the upstairs bathroom. The wall plate failed and the pump had fallen to the bottom of the shower. Given that it was solidly made, the pump survived the fall completely intact. The problem: how to reinstall it. CUSTOMER SUPPORT ISSUES: I went to the simplehuman website and contacted customer support via email asking for a new adhesive strip so I could reinstall the plate. 6 days later, no answer. I re-emailed customer support and got a message back 2 days later: "Thanks for reaching out. The adhesive strips for the Single Wall Mount Shower Pump are not sold separately. They are pre-attached to the wall plate, so if the adhesive is no longer effective, you would need to order a new wall plate for your dispenser. You can find the replacement wall plate, which includes fresh adhesive backing, at this link." "For installation, the included 3M double-sided adhesive works best on smooth, flat, non-porous surfaces like bathroom tile. Make sure the area is clean and dry before applying. Prolonged steam may weaken the adhesive over time. If you want to reinforce the adhesion, consider applying a small amount of 100% silicone sealant along the top edge, or use hardware screws suitable for your wall if additional security is needed (screws are not included)." "If you need further assistance, feel free to let me know." "Warm Regards simplehuman AI Customer Support MAJOR PROBLEMS HERE: 1) if this is AI support, why did it take a reminder email and 8 days to answer ? Normally, 2-3 business days. With an AI agent it could potentially be instantaneous. In any event, this is a 'real' company, not a no-name generic manufacturer. I expected real back up here. 2) the link took me to the simplehuman site: the part cost seven dollars plus tax--seemingly reasonable--but the shipping added another nine. And there was no other shipping option available. All in all we're talking seventeen dollars to get this thing up and running again. The cost of getting the new panel is about 34% of the previous cost of this item. Not cool. 3) simplehuman is a higher end brand. When you buy form them you are supposed to receive a quality product (hopefully) but you DO pay for that. This kind of price gouging isn't a good look for this company. I expected more from them. 4) There is something eerily ironic that a company named 'simplehuman' uses AI instead of actual customer support people. Neither simple nor human. Discuss. CONCLUSION: To make a long story short, I opted to purchase a new panel for reinstallation, in spite of the price. I will reinstall it, again, per manufacturer's instructions. If it falls off again, I'll be contacting the BBB. The pump itself gets 5 stars, the installation, so far, gets 1 star, and customer support would get 1/2 star, if that was something I could do. As I have little use for a wall pump that will not stay on the wall, I can't give this more than a single star. This is exceedingly rare for me. I can't remember the last time I reviewed an Amazon product and gave it 1 star. I always try to give a product a fair shake, but it's hard to find value in a wall pump that won't stay on the wall. I will updated this review after reinstalling it. Sadly, not recommended and given my experience I would not purchase products from simplehuman again.

Will start off by saying that I’m new to simplehuman products. I’ve their paper towel holder with spray bottle combo and love it but that’s for another review for another time. With that as I was looking for other products from them I came across this. I’ve seen similar products with virtually the same look. Some of the others are at a cheaper price. I did stop to think about it for a few moments as the selling price for this was $79.99. After a few moments of thinking about how much I really liked the paper towel holder, I decided to just buy it as I really liked the design and hoped that the quality is worth the price. Once I received it the look and feel does not seem cheap at all. Very sturdy. It was so simple to set up. I went with just using the adhesive. I cleaned the area that I was going to stick it to and once I did that let it set overnight. Then I put the rest of it together and that only took a few moments. The size is pretty good not to much or to little. It holds the 15oz of soap, shampoo and conditioner easily. Super easy to fill. The pump function is pretty generous and I feel that I don’t go through my products as fast as I used to. So in a way it has helped me safe some money as well so far. I would recommend this to anyone looking to save space in their shower or just like the look.

Previously tried 5 others, cheaper, even those with "improved" or "upgraded" pumps. They are all useless. The pistons are plastic with a badly fitting O ring in all cases which do not pump and/or leak because they do not fit correctly. I dismantled one and repaired it by tying 3 layers of dental floss in the grove before replacing the O ring to make a tighter seal. It worked pretty well, but then the other pump started leaking, so return the whole thing. These are expensive, but only relative to cheap rubbish that does not work. Buy these they work, pump well and do not leak.

Good, reasonably reliable product that I have bought several versions of. Once you get them mounted, a reasonably easy operation, they work well and they are mostly durable. Any bath product that contains even the smallest granules should never be used in these devices.

Fall down from first try and spell my shampoo

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新築時に購入。 4年経っても不具合なしで便利に毎日使えています。

Great product, well built and nice finish/ Also delivers perfect quantity of product. Only drawback is that the 3M tape at the back is not strong enough leading my 3 x Dispenser to crash miserably 6h after loading it with soap (had waited c. 18 hours to load it after sticking it to the wall). Resorted to glue it with much stronger glue in a cartridge and holding nicely now

Good quality. Beautiful design