Fitbit Charge 3 Fitness Activity Tracker

I bought a Charge 3 in July 2019... by early October of that year it had failed...To be fair to FitBit they did provide a replacement unit within a week or so... However, by about August of 2020 the watch had again begun to fail with the face displaying many missing pixels (intermittent lines missing). There had also been problems with connecting to my Android. As such I decided not to ask for yet another replacement and have moved to a different digital watch / tracker.Crawford.

If I could give this 0 I would. It started off fine, then I began to have sync issues. I would have to uninstall the app from my phone and reinstall, frequently. This started after about a year to 15 months. Finally it would not sync at all. Then it started to get fainter and fainter. I changed the clock faces, rebooted did everything that is suggested and now all I have is something that is barely visible at all. Multiple complaints to their Customer Help Line (which is actually not at all helpful) and all they could say was you are out of warranty so we will send you a voucher for 30% off a new one. This watch lasted barely two years, and for the price I would expect it to last a lot longer. It has never been dropped, bashed around or treated badly, but still it has pretty much given up. It is useless as a timepiece as no time is displayed at all now, and on a good day i can just about see the steps etc In fact I only wear it out of habit as I feel undressed without a watch. My advice is don't bother and buy something else.As for their so called helpdesk, all they do is read off a list of predefined questions and answers they are unable to deviate from this and are unable to think for themselves or come up with a solution apart from giving you a discount code for a new watch. Why would you want another when the first gives up after barely two years???

brilliant fitbit for my 9 year old son. Easy to use and set up. Great value for money.