FENRIR Shark Lift-Away Pro Steam Pocket Mop (S3973D) - New, White

Little bit disappointed. I know that this is a great tool as I had it before in US so when moved to UK decided to buy it again. Got too excited and unpacked everything but when noticed US plug I checked the user guide and this one is not for UK voltage- it’s for 110V-120V which is mentioned in the description but not easy to find. This one should not be sold in UK!

Be careful with this product as i bought mine a while ago whilst Iwas having work done, went to use it the other dat only to realise that it was a foreign plug and I cannot find an adapter so that I can use in uK. what a joke

This item comes with a two straight pin plug, so you will need to buy an adapter as well. Annoying!

The product was delivered more than a week early. It came to the UK from America and had an American electrical plug on it so had to be returned as it was unusable. Possibly American voltage as well. It probably worked OK but will never know. Hopefully, the refund will go smoothly.

Extremely disappointed as arrived with an American plug! So no use to me and then I had hassle of returning it

Why would a seller sell an american product with a US plug and not flag it in the description? Will be have to be returned.

Ridiculous has a polarised plug whatever that is can't use it in UK. Returning it and really annoyed

Have to scrub with this steam mop over and over and over again and still can’t get rid of the simple dirt marks off the floor. Double the effort & poor results. I had to use an old fashion mop after using this shark steam mop, to clean up all the dirt marks that this didn’t clean up.

I've had my Shark now for over two years and it's still going strong! I was honestly nervous after receiving my steam mop because it did feel a little flimsy. However, that being said...it would be tiring to use a heavy solid mop that holds added weight in water! We decided to go with the steam for several reasons but first, because my daughter suffers from severe allergies! This mop uses no cleaners and does a much better job than a traditional mop and bucket. I also liked the "green" factor of no cleaner and washable pads. I have washed and reused the cleaning pads too many times to count and not a single one of them is showing any signs of wear!! (not counting some staining of course) Also, one of my daughters accidentally dropped my Shark down the basement stairs and cracked the plastic housing...didn't effect the mop in the least. It feels no flimsier and hasn't worsened as I've continued using it...and it doesn't leak. It's plastic...I don't blame the mop for breaking when the same daughter dropped my cast iron pan down the same stairs and that also broke ;) We have finished hardwood floors, laminate floors, tiled floors, Allure floors and oiled pine floors...this mop works wonderfully on every one of them! I've used it to remove general dirt and grime, sticky nasties, wax, crayon, marker, paint, wood stove ash residue, unidentifiable kid & pet surprises and numerous food spills all with great success! I have recommended this mop several times and will do so several more times I'm sure! The only drawback, by the way, to steam mopping is during peak humid summer weather, although the added humidity during the dry winter months is great! ;) ***UPDATE*** Sadly my Shark pocket mop finally died :( It stopped making steam after 4 years! My super handy husband popped it open and removed one tiny little part and it worked again...but only for a couple more moppings. So...after four years of using the daylights out of it I am back to buy a new mop...just an FYI in those four years we have had 8 children, 2 adults, several animals and countless house guests traipsing in and out! I did the research...I read the reviews...I compared prices. For the money...I am buying another Shark Pocket Mop! Things I've learned... I originally bought the mop with several heads. I only used the rectangular one. I have an open floor plan so if you have tight spaces the triangular head may work better for you. I didn't use the carpet attachment either...with my daughter's allergies we got rid of all our carpeting...which means our entire house is bare, steam-moppable floors...this mop gets USED! Our house is not large...28x26, two and a half levels with moppable floors with a mostly open floor plan. The cord reached every area from one central outlet.**UPDATE** The cord on the new mop is shorter than the old one. I was disappointed, but it still mops the same...only now I have to move the plug to more than one outlet...not a deal-breaker for me** I also never had to buy replacement pads in the four years I've owned them! They are no longer white...but they still work beautifully! I occasionally tried the big purple fluffy pad that came with mine but I wasn't totally thrilled with it...maybe because it took longer to wet enough to clean with...admittedly I just want to get mopped and be done ASAP. If I came across an especially hard spot to get clean I simply (with shoes on!) stepped on the head and applied pressure and steam for several seconds and rarely had anything not come up...even cooled candle wax :) Most other mops don't look like you could step on the head without damaging it. By far my favorite feature is the reversible mopping surface! I mop half of one level (it actually could do more) then simply flip the mop over to mop the rest with the clean side! LOVE that! No changing scalding hot pads part way through a mop job or waiting for it to cool down enough to change it! I also got one level done on one tank of water with some left over :) AND...even though it said to use distilled water I never did....I used straight well water from the tap...and we have high iron in our water. I am most definitely a fan...especially for a price that's nearly half of many of the other steam mops out there! I am sorry that some other reviewers did not have the same experience I have had. I understand that this is an electronic appliance. My new one may have a manufacturing flaw that my old one didn't. You will get that with ANY electronic device...some will be flawless...others DOA. A definite pain, but for this mop, in my opinion...well worth the risk :) FOUR years...and 3 months to be exact! I totally got my money's worth!

This is a well designed piece of equipment. It is light, easy to use. Today is the second time I used it and did not need the instructions, because everything about it makes sense. I have tile and laminate flooring and need only to use the low steam setting. It is easy to fill with water; it takes about two fillings to do my floors (a larger area may take more, but the unit is easy to turn on and off). The steam starts very quickly once it is turned on. The dirt grip pad goes on very easily and can be flipped when one side gets dirty. The head swivels easily for maneuverability and goes under furniture including the bed. The tiles are shiny and clean when I am done. The handheld steamer is firmly attached, but detaches easily. I used the handheld steamer with the small attachment to clean the stainless steel and glass front of my microwave and gas stove. I also tried out the clothes steam and it works well too. The electrical cord is a great length and I am learning to manage it and hold it out of the way so I don't get tangled up in it. I appreciate the electric power, however, and wouldn't trade it for a batter operated unit. Extra dirt grip pads can be purchased, but the one that comes with the unit can be scrubbed up clean as new. I would recommend it for its lightness, ease of use and effectiveness.

I've purchased this Shark S3973 for my wife in Singapore. Though the Seller replied the voltage is 210v, it is not. It is 110v. So I have to return it. And the factory box is not even sealed, so there is little trust in the content. Another problem is shipping in Singapore. Many products are simply shipped in the Manufacturer's box packaging, which is typically dirty or slightly damaged, with the DHL labels slapped right onto the box. This is generally unacceptable and very unprofessional, unlike in America whereby all products are shipped in an additional Amazon box with additional protective materials. I believe Amazon Singapore must do better to grow in Asia.

con el Shark la boquilla esta mucho mas limpio. Tengo un perro y cuando ella toma agua la mitad sale la boca y deja manchas en la boquilla. El Shark limpia la boquilla y todo el piso es mejor.

Gracias llegaron bien, a tiempo y son del mismo material que las originales solo que en color blanco gracias