Google Nest WiFi 6 pro, Snow, US, 2-PK

Would not connect to my modem

Muy buena cobertura, que optimiza los dispositivos de Google

Our 5 year old Netgear Orbi started acting up so I gave this Google WiFi router a try. I had read reviews about it before but was never a fan due to the limited ethernet ports and non existent USB port. I also thought it was over priced. Over the last year I've added a few Google Nest cameras and figured now was the time to round out the Google ecosystem.. While set up was super easy with the Google Home app (I had already been using it for a while), the internet speeds were not as fast as with our previous routers. (I had also briefly used Verizon's Fios router and extender but set up was difficult and their app horrible). I did enjoy using the app and was able to easily do a lot like set up parent controls, run speed tests, test the network, and see what devices were active. After several days of working fine, the router started randomly dropping the signal. Devices would lose connection but then reconnect within a few minutes. This went on several times over the course of 2 days. I reset it a few times and checked with our ISP, who indicated there were no outages. I ran to of all places...Google...and found several threads of people having the same issue. The common theme was Google was aware of the issue but refused to provide a fix. We recently increased our speed to a Gigabit and have a lot of wired and wireless devices. However, each router (we had the 2 pack) is supposed to be able to support up to 100 devices. My guess is the router was either faulty or couldn't actually handle all the traffic. I'm not ruling out grabbing an updated version some day if and when our Netgear finally craps out (I got it back up and running). However, I didn't want to take a chance on this fairly expensive router after it exhibited problems barely a week into using it.

Very pleased with Google’s new mesh Wi-Fi system via this Nest WiFi Pro product. Out of box, set up, and working beautifully in under 20 minutes. The Google Home app makes the process as simple and painless as possible. One node is needed for direct connection to your existing router. All additional nodes can be set up as a mesh network, so make sure you purchase a 2-pack or 3-pack if your goal is to set up a proper mesh network in your home. They look better than older generations of mesh pucks and are relatively inconspicuous even given their larger size than previous generations.

I've been a Google mesh system user since the original Google Mesh WiFi, which I was still using up until a couple of weeks ago. We recently switched ISP's from Spectrum to a local company that brings fiber directly to the house and provides faster speeds for less money. When they installed the fiber we were able to configure the old Google WiFi mesh to work, but at slower speeds than we should be getting. The installer tried one of his new routers and the speed was where it should be, so that pointed to my old system as not being able to keep up. So, having had a great experience with my existing Google router I ordered the new Google Nest WiFi Pro 6E 2-pack. The new Nest Pro 6E arrived a couple of days later and I figured it would be a quick install. Which it was until I ran into a fatal problem. My new ISP provides service over PPPoE, rather than DHCP, which Spectrum used. Shouldn't be a problem since the Nest Pro 6E supports PPPoE. Except that it was a problem. The Nest Pro 6E would let me configure the PPPoE setting and credentials but simply refused to save and activate the configuration. Press "Save" and you would get a spinning circle that never quit spinning. After over 2 hours on the phone with Google support, doing multiple resets and trying multiple options, we finally raised the white flag and surrendered. So, while I really love the Google mesh routers, and I am quite sad that the Nest Pro 6E would not let me save the PPPoE settings, I had to move on. I returned the Nest Pro 6E and purchased a TP-Link XE75 Pro 6E mesh 2-pack which I had up and running in 15-20 minutes. The Google suspport tech said that he would log this as an issue, so hopefully there will soon be a firmware fix that resolves the issue. After all, it does say that it supports PPPoE so I'm sure they will provide a fix. And probably by the time that you buy yours you won't run into this problem. I just couldnl't wait around for a fix.