Breez Max | ENERGY STAR CERTIFIED Smart AC Controller | WiFi Thermostat for Mini-Split, Window, Portable ACs/Heat Pumps | AI-Based Tech | Free App, No Subscriptions | Alexa, Google, IFTTT etc. (White)

Full feature unit that is very similar to your household thermostat. The unit shows the current temperature on the LCD screen that is backlit (you have the option to adjust, or turn off the backlit screen). As with all of the Cielo units designed for mini splits, you can use the app on your phone, to control your mini splits or compatible A/C units. I use this unit in my 4 season sunroom for heat in the winter and air conditioning in the summer. It allows you to set up multiple temperature ranges to keep your room within the comfortable range that you set up. I have been using Cielo controllers for over a year and currently have one of each of their units. So far, this unit has the most features in an aesthetically appealing style. Installation is straightforward and technical support is available if needed (or to explain some of the features). I have personally spoken to tech support on multiple occasions and never had to wait, on hold, for a technician. These units work great and a a good bang for the buck.

This is a perfect solution to remotely control my Daikin mini-split. Both the thermostat and the app are feature rich and easy to install and operate. The thermostat has an easy to read display. Everything worked perfectly for about six weeks, then I ran into a sync problem with the app. But I chatted with customer support, and then the rep called me and we got everything fixed. This is old-school personalized, intelligent, friendly, and quick! service and I am truly impressed.

I recently had a Mitsubishi mini-split system installed with two indoor air handler units. I wanted the benefits of wall mounted thermostats for the units (opposed to simple remotes) but my installer told me the Mitsubishi thermostats were pricey and performance was questionable. I researched aftermarket options and settled on the Cielo Breez Max purchasing two units (one for each floor). Setup was easy, mounting each one next to the hard-wired thermostats for my baseboard heat. Both units easily learned my remotes (with one exception I'll explain below) and were up and running in minutes. The app was easy to set up on my iPhone. The thermostats have significant capabilities, as such there is a bit of a learning curve. I initially set up a basic schedule for each unit without issue. I had a couple of questions about setting up the Comfy mode so I went to the Cielo site and clicked on the chat, within minutes I was chatting with Scott and he gave me a call. He answered all my questions and stayed on the line until he was sure everything was working fine. A few days later as I was fine tuning my programing, I noticed one of the functions of my downstairs air handler was not operating as expected. My downstairs unit is larger than the upstairs one and has the ability to direct airflow side to side, that function was not available on the Cielo thermostat. I again went to chat on the Cielo site and again within minutes I was talking to a tech support representative (unfortunately I don't remember his name). As with my first call the rep worked with me while he figured out the correct programing to update my thermostat to operate my Mitsubishi unit. I am fairly immersed in the Alexa environment and installed the Cielo skill in my Alexa app. My intention was to use the Cielo thermostat to trigger an Alexa routing to turn on a couple of fans when my downstairs unit turns on to circulate the heat. Unfortunately, I was unable to find a way to do this. Though Alexa can see and control the thermostats it cannot use the thermostats to trigger routines. Back to the chat and a call from Cielo support, once again I was speaking to Scott. He worked with me for a while and came to the conclusion that at this time Alexa cannot use the thermostats to trigger a routine. He said he will pass that information along so hopefully in the future that will be an option. I do believe however that that will have to be addressed by Amazon. I can't speak to long term durability and haven't used many of the capabilities but so far the product has performed as advertised at a reasonable price. I have found the best quality of Cielo though is their after-sales support. Three times now I've used their chat feature and within minutes I'm talking to a knowledgeable, polite person that doesn't appear to be watching a clock trying to move onto the next call. Great product and great service, what more can you ask for?

I bought these units for for both my home and a rental property. I love the control it enables remotely through wifi. I found the temperature and humidity readings are accurate as well. It is nice to either have the ability to use the remote control or control the mini-split with the Cielo's screen, or your phone, obviously. One of my mini-splits may have been older and the Cielo wouldn't accept the remote's programming (also out of the country). Erik in customer support was extremely helpful and found an internal company setting that would enable the functionality. He stayed on the line to ensure every setting on the Cielo controlled the mini-split correctly. Even calling me back a few days later to see if I had any other issues! A++ Another best part, is I haven't experienced a wait for customer service yet, very rare nowadays... I like the Comfy feature the best, it allows the ability to turn off/on (completely power down) the unit at set temperatures (one mini-split runs its fan even though the compressor is not cooling). Comfy Max is similar, but works much like your thermostat on an HVAC system, heat when below a set point and cool above a set point, but does have the ability to set humidity levels. The Cielo Max also allows for IFTTT, which I plan to incorporate at the rental property so when a door is left open beyond a certain time, the unit will power down, saving me money not cooling the outdoors! Erik said please call back when I get ready to install the door sensors and program Cielo. The best part is this feature is not subscription based, which is what I found with other controllers I looked at. Now, to my understanding, the company that owns IFTTT may have charges for greater than a few sensors or for a faster reaction time, but I'll review all that when I set it up. At night you can control the screen, leaving the backlight for a nice night light. Or off in the bedroom. Completely a 5 star product and customer service!

Fonctionne très bien, installation prend 10 minutes.

Excelente producto, venía por defecto en grados Fahrenheit pero con ayuda de soporte pudimos cambiarlo en 2 min. Funciona a la perfección con mi Mirage Magnum 22

No funcionó con la configuracion qué tenia el termostato. Escribí al servicio técnico y me lo solucionaron de inmediato. La marca de mi AC ni la.conocian, me hicieron unas preguntas y lo arreglaron. La verdad no me lo esperaba. Y el servicio al cliente fue excepcional.

C'est un excellent appareil, qui fonctionne très bien avec l'application Cielo Home et la liaison avec Alexa. Super service à la clientèle (je n'ai jamais vu ça autant de rapidité et de compétences à la fois) pour vous aider à finaliser votre configuration personnelle en fonction de vos besoin spécifiques. Sinon, l'installation peut très bien se faire sans aide, les contrôleurs (télécommandes AC) étant détectés rapidement. Je recommande ce Breez Max sans hésiter!

Works well would have been nice if there were settings build into the wall unit as well