DOLPHIN Nautilus CC Plus Robotic Pool Vacuum Cleaner - Main

It really cleans well and has a good reach too. Able to navigate our odd shaped pool and even cleans the sides though it is quite random in how it goes about cleaning. It’s easy to wash the filters and operate the machine. Highly recommended.

I picked this up when our polaris pool cleaner died. That cleaner was perfect for 4 seasons until it failed...not good enough for an expensive device. I thought I would try this one...the CC plus... and it was on sale so that was a bonus. The first time I put it in the water I did not correctly close one of the filter baskets and the propeller was getting jammed with leaves and it obviously did not clean the pool. After I fixed it and cleared the propeller I tried again and it worked extremely well! Other reviewers have said it does not climb walls. In fact it does. It also will move horizontally across the wall and clean the scum from the waterline. The cord does not seem to tangle after 5 cleanings (the polaris was annoying for that and always turned the same way). We have a large (41x25) irregular pool in the forest surrounded by trees and the pool needs a vacuum just about every day or two at the least. The 30 month warranty is better than competition...I am hoping for 8 years+.

Where do I begin? I bought this from Amazon back in 2023. It worked perfectly until it stopped climbing the walls of the pool. Before I sent it out to Maytronic's authorized repaid center, under warranty to fix, I bought a back up. That was on March 23, 2025. 11 months after the first purchase. Upon receiving the new one, I sent the first one out for repair. It took 5 weeks to get it back! Has I not bought the second one as a "backup" my pool here in the Las Vegas summer heat would have been infested with algae! It took over 9 times to get the product to connect to the same wifi (2.4mhz) as the first one. Which was very frustrating. I placed it in the pool, and it worked fine an "climbed the pool walls" to do it's job as advertised. The first one was returned from repair and I noticed it looked the same as when I sent it. The guide wheels looked "used" as when I sent it. I casually dismissed the notion thinking it was "repaired" to its original working condition. Fast forward to September 18th. The back up (newest Dolphin) just stopped working. After 5 back and forth emails and phone calls, Maytronic finally agrees to issue a warrant RMA for repair. So, shipping cost for a second Maytronic dolphin was one me. Now I was out an extra $123.89 for TWO failed Doplhins plus the cost of over $1,845.00 for buying them. The back up only worked for less than 4 months in the pool! I place the original (repaired) Dolphin in the pool and the wifi hooked up immediately! BUT it would NOT climb the walls which was why it was sent in for repair! Unbelievable! Needless to say, it gets worse. The back up Dolphin gets sent again the their authorized facility and after the repair, and numerous calls to Maytronic's 3rd party call center in the Philippines, agrees to send a "prepaid" return label, the RMA and ship directly to Duluth Headquarters for repair. Meanwhile I have NO Dolphin in my pool and the algae grows. My back up plan failed miserably when I trusted their product! Now fast forward to October. I was promised another "prepaid label" to fix the wall climbing problem that wasn't fixed in the second repair!!! During this process (5 weeks now) Maytronics sends me an email. See below: Dear James Bxxxxxxxxxx, Thank you for contacting Maytronics Customer Care. I have confirmed that your Replacement Dolphin order has been shipped. Your tracking number is (797663863661) with the carrier FedEx. Please allow 3-5 business days for your Dolphin to be delivered with Ground shipping. If your Dolphin tracking shows delivered, but you have yet to receive it, please check with your neighbors to ensure it was not accidentally delivered to them. Please follow this link (https://www.fedex.com/en-us/tracking.html) and search the tracking number above to track your Dolphin. After receiving your Dolphin, please follow this link (https://registration.maytronics.com/) to register your Dolphin manufacturing warranty. If you have any concerns or need further assistance, please contact us via LIVE CHAT Monday through Friday, 8 AM – 5:30 PM EST, for faster service. Follow this link [https://www.maytronics.com/en-us/support.html] and click “Chat With Us” or “Contact Us” for email support at the bottom of the support page. Best Regards, John A. Customer Care Team Turns out that this items is being sent to Duluth by A DIFFERENT customer not my return replacement! Unreal! Si, now I have a missing Dolphin, and email after the first warranty RMA was issued, asking my to prove the purchase receipt. Thankfully, Amazon order history was able to show "proof of purchase". So ask yourself, how did they loose the original receipt and approve a warranty (RMA issued) ? Just to recap as of today the Dolphin sent in TWICE for repair so it can clean the walls of my pool is still not working and I am waiting for the RMA< Prepaid Label! The missing Dolphin sent to Maytronics Duluth location is still missing!!! 3 unanswered emails with notice of purchase sent, I have heard ZERO from this company! Would I recommend this product? Sure if you buy 3 for continuous back ups you might be ok. Will update this saga as in develops. UN pleased customer for sure! $2,000 later and still NO working product in my pool! Not to mention the added $386.00 of additional algae liquids I had to buy to keep the pool from turning swamp green.

Had a polaris 955 for 4 years and the motor died. Opted to buy something else and went with this model. Says it does do water line but it does, just not everywhere. Cleans nicely and seems better and faster than the polaris. Thought I'd miss not having the caddy but it not an issue. The app is fine. Installed and set up without an issue. I have a mesh network at home. The app is pretty basic but meets my needs. I don't know why there's an option to schedule this or any others when they recommend not leaving it in the pool. Pretty sure that's what caused my last one to fail. I store I when not in use. Filters are east to clean. Only thing and it's minor, the polaris seemed to empty water quicker when removing. But am extra 30 seconds is fine. I don't miss the remote, nor steering ability either. Have a 34x16 free-form inground. Will follow up at the end of the season.

Game-Changer for Heavy Debris Pools – Excellent Product, Outstanding Support I’ve had the Dolphin Nautilus CC Plus Wi-Fi Robotic Pool Cleaner for over a year and a half now, and it’s been an absolute game-changer. This unit is a total workhorse—and in my case, a lifesaver. I have a massive Jacaranda tree that drops what feels like millions of tiny leaves and sticks into my pool (which is not screened in), and this cleaner handles it all with ease. The small twigs that used to be nearly impossible to remove with a skimming net are now gone without lifting a finger. It’s incredibly easy to use, and even convinced my pool contractor—who once thought robotic cleaners were a gimmick. Now, after seeing mine in action, he recommends it to all his clients. I use it twice a day, and only recently (about two months ago) did I start having a couple of minor issues. One of the treads would occasionally pop off, usually on the steps, but it was easy to reattach and never a big deal. I also had a problem with the control box—the unit wouldn’t complete a full cleaning cycle. I contacted customer service and was genuinely impressed. They responded quickly, issued me an RGA number and a return shipping label. I covered shipping to them, and they covered the return. They estimated 1–3 weeks for turnaround, but I had it back in just 5 days. Not only was the issue resolved, but the unit came back completely refurbished with new treads, a new hose, and a new power supply—possibly more, but that’s what I noticed. It’s now back at work and running better than ever. After 18+ months of consistent use, I can say this is not only a reliable and powerful cleaner, but it’s also backed by a company that truly stands behind its product. Friendly, responsive, and efficient service makes all the difference. Highly recommend—especially if you deal with heavy debris. This cleaner is worth every penny.