I use it when I work from home, can it prevent callers from hearing my background sound?

The wireless headset uses AI noise cancellation to reduce non-human noise, can reduce 99.99% of ambient noise; please select [HS012] as your speaker and microphone device

What can I do if there is no sound from the microphone when I am connected to the computer?

When making a call with conference software, please check the sound settings of both the computer and the software to make sure [HS012] is selected as the default output and input device (speaker/microphone)

What is the charging status of the wireless headset base?

To charge the earphones, connect the charging base to a power source. The LED indicator will flash red while charging and slowly blink. Once fully charged, the LED will turn solid blue.

How to answer and hang up calls using wireless headphones?

If the wireless headset with microphone is connected to a mobile phone, you can click the MFB to answer/end calls on the headset; If the wireless headset is connected to a computer, you need to answer calls on the computer.

Noise Control	Passive Noise Cancellation
Headphones Jack	No Jack
Model Name	HS012
Connectivity Technology	Wireless, Bluetooth
Wireless Communication Technology	Bluetooth
Included Components	Cable, Charging Base, USB Dongle, Wireless Headset with Mic for Work
Age Range (Description)	Adult
Material	Leather
Specific Uses For Product	Business
Charging Time	1.5 Hours
Recommended Uses For Product	Music, Travel, Calling, Gaming
Compatible Devices	Cellphones
Theme	Business/Professional
Control Type	Button Control
Cable Feature	Detachable
Item Weight	130 Grams
Water Resistance Level	Not Water Resistant
Customer Package Type	Rigid packaging with dedicated compartment for charging dock
Net Quantity	1.0 count
Style	Modern
Control Method	Touch
Number of Items	1
Controller Type	Button Control
Battery Life	65 Hours
Audio Driver Type	Dynamic Driver
Bluetooth Range	15 Metres
Bluetooth Version	5.3
Carrying Case Battery Average Life	65 Hours
Carrying Case Battery Charging Time	1.5 Hours
Earpiece Shape	Over-Ear Cups
Is Autographed	No
Manufacturer	SKYCOMET
Model	HS012
Product Dimensions	6 x 15 x 15 cm; 130 g
Item model number	HS012
Batteries Included	No
Batteries Required	No
Cable feature	Detachable
Maximum Operating Distance	15 Metres
Country of Origin	China
Item Weight	130 g

Wireless Headset with Mic for Work, Bluetooth Headset with Microphone (Environmental Noise Cancellation), Wireless Headphones with USB Dongle & Charging Dock for PC/Teams/Zoom/Call Center/Home

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