How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters

Great quick read. Very informative for anyone working in a restaurant loss prevention.

This book is a must for any restaurant manager who ever wondered why there is less money in the till than he/she thought there should be. It is also for any restaurant patron who upon driving home from the restaurant thought that the check amount was much higher than he/she was expecting but was too busy conversing with a friend to examine the check in detail. The authors explain that every scam depends on the customer paying in cash. No cash, no scam. It almost makes you want to put up a sign that says, "Only Credit Cards Accepted. No Cash." Francis and Deglinkta explain each scam in a style that is easy to read and makes you laugh. However, you realize that this is not a laughing matter when you read how the enterprising waiter increases his income at your expense. I highly recommend this book for every restuarant manager who wants to ensure the cash from the restuarant's sales remain in the till and every restaurant patron who wants to ensure the waiter's pockets aren't filled with his/her money. Hans Steiniger [...] How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters

This book is a must read for anyone in the restaurant industry. Some of the content is dated and even out of date, given the technology today in POS systems to prevent certain tactics - but it is still a worthy read to mind you of the mind-set of the servers and staff. My copy was used - making it even a better read, since it had beer stains and all sorts of water damage - probably from its time behind the bar.

This book is amazing. If you own or run a restaurant I have two words for you....”MUST READ”.

Great book for management

With today’s point of sales system this book is completely irrelevant. The only relevant chapter is chapter 20 and it is only a few pages long. In it they explain to use the split table function to create additional invoices with the same item being swapped to different “seats” before printing out. Not worth the investment in the book for what you get by any means

The book was good and helpful to me as CFO for a restaurant to know what to watch for, but I kept thinking how the proceeds of the book should've gone to repay some of the theft!

The book is a must read for those who are in the food and liquor industry. The Aloha POS system has the ability to identify these scams.