Dometic Penguin II Air Conditioner

I installed this in my Freedom 1620 pop-up camper. It's plenty powerful and keeps the camper cool in any heat. Unit isn't very quiet, but I expect that it's as quiet as you can be for something that close to your ears :) Very easy to install, just put a cable through the side wall and an outlet on the roof and it's basically done. Simple to use with the appropriate inside control.

Product was as advertised and delivered a day ahead of schedule.

Would have been great but was completely damaged. Currently trying to get a refund. Well see if I can get our money back as UPS doesn't have any tracking info on our pick up. But I do have them on our ring picking up the package. I should of expected this since they damaged our item so bad. This isn't the first time I've purchased this item from domestic and it does work well in our Motorhome. Shipment does suck.

The first unit we received was cracked, however, the seller sent us a replacement within a couple days without any trouble. The unit was quick and easy to install. It works great so far! We used it in 90 degree heat and it cooled our 32 ft. trailer (with the help of an existing a.c. unit) without any problems.

It works like a champ and isn't overly noisy either. I was replacing an older Coleman OEM so I also needed to order the conversion kit (Dometic 3314537.000 Coleman Air Conditioner Conversion Kit Coleman) that takes wiring to Penguin II as well as the matching return vent (Dometic 3105935.047 Polar White Return Air Package Ducted Quick Cool Shell)... There may have been some wiring and bracketing I could have attempted but wanted a clean install and enjoy the cool shot feature of the new return!

This unit meets expectations for the job. Retrofit on old Airstream trailer. The low profile and low weight of the unit was a huge positive point and now that it is installed we are very pleased with the unit.

Installed it myself and it was a breeze. No issues whatsoever.

This comes from United RV Center and you have to work with them before you can return the item. Our Dominic AC unit came without the motor connected inside, so it is does not work. We had to call support before we could return it and were told our options are go to an RV repair center to have it fixed (this would take weeks to get in maybe months and we have no AC during the hot summer months), or return. So we are returning it but we have to wait until 2 days after they get it back to get a refund and we have to take if off the RV roof after getting it up there (not easy). So, if we want another one we have to buy it before we get the money back from this one. We also had to reach out to United RV Center to get a pre-paid label, if you just follow Amazon instructions you have to pay to return it.

This AC unit has a poor mounting design for the motor and fan unit. They use self-tapping screws threading into rubber grommets. The screws backed out after one hour of use and the fan jammed. I had to remove the top cover and remount the motor and fan assembly. Why they cheaped out and used screws instead of a bolt and nuts is beyond me. For the price of this unit, you would think they could afford three bolts and three nuts.