Question 1

Is the email alerting for over temp alarms included with the product or is there an annual fee?

Accepted Answer

Multiple alerting methods are included for free with the product and at no extra cost thereafter. The Room Alert 3S can be configured to send alerts directly from the device with no other service or software required. This can be used to send email alerts for any sensor on the device, and technical support and firmware updates are free for the life of the product. TLS is supported so it can send directly through Gmail, Office365 or your organization's email server.

Access is also available to Room Alert Account, an online dashboard that makes it easy to log, report and alert on sensors and devices. The free Base version provides access, limited logging and alerts for one device. However, you can optionally upgrade for a low annual cost to unlock more capacity and more features.

If you are on the Professional Tier of Room Alert Account, you can also download the Room Alert Manager software for an on premise software option for logging, alerting and reporting. Or, if you use a third-party SNMP monitoring tool, you can pull sensor data from any Room Alert device via SNMP and send alerts through that tool.

In any case, multiple options are available for you to send alerts when Room Alert detects abnormal conditions. Since tech support is free, I would recommend reaching out for assistance getting one or more options set up that work best for you.

Question 2

what is the absolute maximum cable length you can use between sensor and 3s device?

Accepted Answer

For Digital Sensors, the maximum cable length is 100'. For Analog or Switch Sensors, the maximum cable length is 900'.

Question 3

does the web interface works on an offline network ?

Accepted Answer

Room Alert's onboard web interface (part of the device firmware) will not display if the network Room Alert is connected to is offline, however the Room Alert Account online dashboard (accessible from any Internet-connected device and included with every purchase) will show the device is in an offline status, and can trigger alerts to notify you if you choose. Thank you!

ASIN	B09F6Y21D9
Best Sellers Rank	#350 in Home Security Systems
Brand	Room Alert
Color	red
Control Method	App
Customer Reviews	3.7 3.7 out of 5 stars (18)
Manufacturer	AVTECH Software, Inc
Mfr Part Number	RA3S-ES0-BAS
Mounting Type	Tabletop Mount
Sensor Technology	Contact Sensor or Temperature Sensor
Smart Home Compatibility	Smart Home Compatible
Unit Count	1.0 Count
Voltage	48 Volts (DC)

3S Environment Monitor – Smart Temperature Monitoring System with Instant Alerts & Enterprise Security Features, Made in USA

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