O2 SIM Card UK & EUROPE PREPAID PAYG £20 Bundle 40GB data, unlimited minutes & texts

The SIM card worked exactly as expected. I activated it in the UK ahead of my trip, and it was ready to use in Italy for data without any issues. I simply followed the instructions provided on the sticker on the packaging, which were clear and easy to follow. They recommend activating the SIM 24 hours before arrival at your destination. It also mentions that weekend activations can take up to 4 hours, but in my case it was much quicker—less than 2 hours. To be safe, on the day of activation I made and received a short call (around 30 seconds) and sent/received a few WhatsApp messages to confirm everything was fully working before travelling. Once in Italy, the connection worked smoothly with no problems at all. Overall, a reliable and straightforward option for travel.

OK so delivery was quick, and the product was as described. It was a nice touch that the seller contacted us giving us helpful information on how to get the most out of the card and confirm it's activation once we used the QR code attached. The gentleman on the phone was very friendly and helpful, and was very frank about the process being set up to get good customer reviews. That's where it went Downhill. Carried out all advised procedures to ensure the SIM would work when it arrived in France. It did not. 02 we're terrible. Indian call centre, almost impossible to communicate absolutely useless. Explained that I had given the phone to my daughter to stay in contact on a school trip.... "do you have the phone with you?" No. Do you know the balance on the account? No. Well sorry if you can't pass security I have no choice but to place a block on the account. I went ballistic and the Indian gentleman working for 02 laughed. Phone back in UK, still not working, used a different sim card in the end. Absolute joke. So glad I don't use 02 for my 3 household mobile contracts, broadband, or any other products. I tried to ask the seller for help and they acted concerned and worried, but essentially couldn't do anything about it. I sent them the audio file of the conversation with 02, but the seller failed to notice it was an audio file yet alone convert it to play it, so shows how much they cared... So I wasted the price of the SIM, the express delivery, the time and stress of chasing 02 when it didn't work, got trolled and laughed at by some Indian call centre muppet, and still had to use a diff sim once my daughter came home. Absolute joke of a mess around and if I were the seller, and wanted to avoid poor reviews I'd take note .... good service doesn't compensate for a bad product. Drop 02 as a sim you endorse and have the honour to say why. There's no value in saying "that's unfair because we did all we could", you did "all you could" AFTER the mistake of selling me a poor product, which still wasn't enough to get the product working, or recoup any of the money that was wasted on this fruitless pursuit. No amount of money or apologies will remedy the fact when my daughter left the country we had no way of contacting her. Before you call this an isolated incident or not reflective of the wider customer experience, just phone 02.

An excellent and reliable product at a great price and superb customer service. Activation of these sims is super fast and response times from SP Telecom is always fast and concise. I have had reason to speak to these guys on two or three occasions and each time I have found them to be friendly and helpful, and they have actually gone above and beyond to ensure my total understanding and satisfaction. I can fully recommend these guys for your sim needs.

Very simple set up...you must use the qr code on the front of the packet. This will take u to the website and the registration. Once done u receive a confirmation email and the a subscription email. About an hour later I received an activation email. Very important u read all of the email carefully. It contains important info re the balance (which initially shows £0) and making a call in UK to activate. Also important info about setting your device to data roaming for international use. Mine is in a MiFi device now and works well....not tried it abroad yet, later this week...so four stars just in case!

A great service.

Ottimo prodotto ottimo venditore

Apparement il faut "convert" le sim pour "a bundle" Je croyais que j'avais commandé un sim que je peux mettre dans ma portable et "voila" - mais non! quelle deception.

La compré para tres días en Londres por ser una operadora de allí. Fácil de instalar y cumplió bien con lo que esperábamos en cuanto a cobertura.

Haben die Prepaid Karte für Besuch aus Übersee besorgt. Der Support hat gut und schnell gearbeitet, so dass die SIM schnell einsatzbereit war. Nach einer kurzen SMS mit vorgegebenen Text waren die 20£ Guthaben in ein Sorglos-Paket umgewandelt: 8GB Daten, 5000min und 2000SMS

The product was delivered quickly and the customer service helped all the way to activate the card. Works without problems! No hassle at all!