Used foam cutter for 40+ min, now it won't cut and wire is red & soft — looks like it's melting. What do I do?

Our cutter’s operating temperature range must be under 150℃. Preheat 5-10 secs for best temp. Let it rest after 30 mins of use. Otherwise, the wire may turn red and soft, looking like it's melting and won't work.

Foam cutter glows red right after setup — is this a design defect?

To prevent overheating or melting, please install the foam cutter exactly as shown in our instructions.

Works fine on regular foam, but won't cut rigid plastic at all — is the cutter defective or just not made for that?

Our cutter kit can only be used to cut low-density foam; it is not suitable for batch cutting or very high-density material.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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COOLTOP Hot Wire Foam Cutter Kit, 18W with Cleaning Pen

Product ID: 367702202

Details

Brand
COOLTOP
Colour
Brown
Handle material
Plastic Steel
Item length
6 Inches
Material
Stainless

⚡18W rapid heat-up

⏱️Heats to 100°C in 10s

🛡️Overheat protection & safety LED

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$U5714

Duties & taxes included

In stock

Sold byAmazon UruguayDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Cut fast, carve smart, create bold.

EFFORTLESS MAINTENANCE - Includes a cleaning pen to keep tips pristine, ensuring consistent performance and longer tool life.
CUT WITH LIGHTNING SPEED - 18W power heats wire to 100°C in just 10 seconds for ultra-smooth, precise cuts every time.
CRAFT LIKE A PRO ANYWHERE - Perfect for foam boards, EPP, KT boards, and more—ideal for commercial art, DIY projects, and holiday décor that stands out.
TRIPLE FUNCTION VERSATILITY - 3-in-1 pen includes hot wire, holing, and engraving tips—switch effortlessly to match your creative vision.
BUILT FOR SAFETY DURABILITY - Stainless steel blade and plastic handle with overheat protection and LED indicator keep your workflow safe and steady.

The COOLTOP Hot Wire Foam Cutter Kit delivers professional-grade precision with an 18W heating element that reaches 100°C in 10 seconds. Featuring a 3-in-1 design with hot wire, holing, and engraving tips, it offers versatile cutting options for foam and similar materials. Built with stainless steel and plastic, it includes overheat protection and an LED safety indicator, making it a reliable tool for artists, designers, and DIY enthusiasts aiming for flawless foam crafting.

Specifications

ASIN	B096SB93LQ
ASIN	B096SB93LQ
Blade Material	Stainless Steel
Brand Name	COOLTOP
Color	Brown
Customer Reviews	4.3 4.3 out of 5 stars (1,508)
Customer reviews	4.3 4.3 out of 5 stars (1,508)
Date First Available	23 July 2021
Handle Material	Plastic, Stainless Steel
Item Length	6 Inches
Item Weight	1 Pounds
Item model number	CT0002A
Manufacturer	Cooltop
Manufacturer	Cooltop
Manufacturer Part Number	CT0002A
Material Type	Stainless Steel Plastic
Model Number	CT0002A
Package Dimensions	30.51 x 21.59 x 5.69 cm; 453.59 g
Product Style	Classic
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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$U5714

Duties & taxes included

In stock

Sold byAmazon UruguayDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Uruguay.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Fantastic experience overall. Will recommend to friends and family.

1 month ago

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