Bluetooth 5.0 Headset, Wireless Headset with Microphone (AI Noise Cancelling), 35Hrs Bluetooth Headphones with USB Dongle for PC, Suitable for Remote Work/Call Center/Zoom/Online Class, Black

Edit: I came back to update my review of this product. Although I did experience the issue mentioned below in my original review, the company reached out several times and really went above and beyond to stand behind their products and ensure that they could turn this into a positive experience without me even pushing the issue. Exceptional customer service is such a rare quality nowadays, so I felt compelled to make sure I made this update to give the company credit for their actions. I really wanted to love this headset. I tried it for about 30 days and had to return it. I can say it’s super easy to setup and the speaker and microphone were crystal clear with no static or extra noise, even if you blow on the microphone (which is a habit I have to check if my mic is working, so fortunately or unfortunately, that test doesn’t work with this microphone). My issue with the headset is that the charging prongs on the standing charger don’t automatically engage with the charging port on the headset when you store the headset on the stand. I had to wiggle the headset back and forth on the stand to get it to connect with the charging prongs (you will know it’s charging because the indicator light changes color). Several times I’ve wiggled it into the right position to charge and closed down my home office for the day, only to pick up the headset for a conference call the following day and be met with a message stating “low battery”, at which point the headset shuts itself off. Super inconvenient and caused me to fumble around for my wired headset while unable to hear coworkers on the call actively speaking to me. After a few instances of this, I decided to return it. I know the headset can be attached directly to the charging cord, but I paid extra for the charging stand to have somewhere to both store it properly AND simultaneously charge it. Otherwise I would have just bought the cheaper version with no charging stand (which I still might do, because overall the headset worked great when it was charged).

I love this except that it will not charge. It sits on the cradle perfectly, the prongs are lined up, and it still will not charge. The sound is great, the microphone is clear… but when it died I had to plug it directly in and the cradle would not work. Kind of disappointing for something that’s main feature is it’s ease of use and of course it happened outside of the return window. Update: CS reached out about a refund or replacement, then never followed through. It was charging with just the cord plugged directly in, but now that doesn’t work either.

This is my second headset. The first one got damage in my bagpack but it last me for about 5 years. Reason I ordered it again.

Most Recent Update 08/02/2924: I received a replacement for the faulty wireless headset, and it worked well for a few days. Unfortunately, the new unit is now exhibiting the same issue as the original one: it consistently shows a "low battery, please charge" prompt, even when connected to the base. The charging light does not turn red, indicating that it is not charging. Despite the initial good performance, the headset's persistent charging problems make it unreliable. I will be buying a new one from somewhere else. I have attached a video of the current issue. You can hear it repeating low battery please charge, while it is connected to the charger base and will not charge. 1st Updated Review: Great Customer Service Resolved Initial Issue I previously left a review regarding issues with the charging efficiency of this wireless headset. However, I'm pleased to update my review based on the outstanding customer service provided by the seller. After my initial review, the seller reached out to me promptly to address the problem. They acknowledged the issue with the charging and offered to send me a replacement headset at no cost. I appreciated their proactive approach to resolving the issue. Upon receiving the replacement headset, I'm happy to report that it performs significantly better than the original one. The charging efficiency is now much improved, and I haven't encountered any of the previous issues. I would now recommend this wireless headset, not only for its functionality but also for the reliable customer support provided by the seller. Original Review: I purchased this wireless headset in November 2023, primarily attracted by its promised sound quality, and in that regard, it does not disappoint. The audio is crisp and clear, making it a joy to use for music and calls alike. However, the charging experience has been a frustrating ordeal. When I place the headset on the charger, it initially indicates a full charge with a steady blue light. Yet, when I attempt to use the headset shortly after, it suddenly announces a dead battery and powers off. This issue persists until the light turns red, indicating it's actually charging from empty. This inconsistency is not just inconvenient; it's infuriating. For a product that excels in sound quality, the charging reliability falls far short of expectations. I hope the manufacturer addresses this issue promptly, as it significantly detracts from an otherwise excellent headset. Pros: - Excellent sound quality for music and calls. Cons: - Unreliable charging behavior; indicates full charge prematurely. - Frustrating cycle of showing fully charged, then immediately indicating dead battery. Recommendation: If you prioritize sound quality and can overlook potential charging hassles, this headset might still be worth considering. However, if reliable charging is crucial for your daily use, you may want to explore other options until this issue is resolved.

I was hoping to use this for work from home. This is recommended to me by a coworker. The issues I have with it it is very tight and uncomfortable on my ears with my glasses when I turn it on in the morning and start working it makes a beeping sound as seen in the video, the beeping sound goes off about every 20 seconds for maybe the first 15 minutes and then intermittently throughout the day. It seems to do it most when I am on a teams meeting this can only be heard by me. I cannot answer from my headset. I have tried multiple times reviewed the instructions took it off my head make sure I was using the right button. So I find that very inconvenient. It also cuts out when I am on phone calls at random some phone calls there is a lot of gaps and sometimes it doesn’t do it at all. I also am unable to use the volume control on the headset. It turns off. I did initially order a replacement. Then I canceled that just realizing that it is very uncomfortable and even if it did work great, it would still be uncomfortable for me. It does stay charged for the entire day that is not an issue at all so that would be my positive. When it does not beeping or cutting out, people can hear me clearly and I can hear them clearly so that’s a bonus.

Very good headseat if you work from home and need to block background noise. I have 2 toddlers and whenever a customer is on my line they cannot hear my kids screaming. The battery is long lasting, i work 8+ hrs and i have never encounter any issues of running out of battery. Yes is wireless and of course it comes with the usb adapter. The sound quality is very good

I love this headset. I use it for work and it's great. Very comfortable and easy to connect.

I’m a work from home mom with a baby, and this Headset has been a lifesaver! You can’t hear background noise if someone’s just talking softly, but if the baby is crying you might hear a little mumbling which honestly still works great for me. The sound is clear, the mic picks up my voice perfectly, and it’s super comfortable to wear during long calls. Definitely worth it!

المنتج تعطل بالكامل بعد مرور 3 اشهر لا يستحق القيمه حتى انه في اول شهر تعطلت الوصله فا احتفى العزل

I’m writing this review after using this headset for almost four months. I bought it with four other friends and we had almost the same problems. In the first two weeks the bluetooth piece stopped working and I had to connect the headset directly to the laptop bluetooth, which made me lose the noise canceling function. I kept using it but the mute button keeps dtysfunctioning . The only good thing about it that it is wireless, but I would not recommend it at all.