Tineco Corded Wet Dry Vacuum Steam Mop All-in-one, Hardwood Floor Cleaner Great for Sticky Messes, Floor ONE S5 Steam Smart for Hard Floors with Digital Display and Long Run Time

*Customer Service update* As promised here's my update regarding my experience with Tineco's customer service. Their Customer Service Reps are patient, attentive and very friendly. I've interacted with about 5 or 6 of them and each one of them made the experience pleasant. The best way to contact Tineco is through the chat feature on their website. Emails take on average 24 to 36hrs for a response. Phonecalls are tricky as well. I think some are located overseas so there is the timezone difference to consider when calling and when you do get a live person they recommend the chat. 🟩 The Chat Is very convenient and quick. They emailed me a return shipping label once I supplied proof of purchase, the serial number of the machine, a summation of what happened and pictures of the damage. I shipped back everything they requested and they shipped me a refurbished machine ( their refurbished machine tend to be machines returned though the machine has no defects). I was skeptical but once I received the replacement machine I was satisfied. 🟩Shipping + Cost Tineco provided a shipping label at no cost to me. The replacement was shipped once they received my machine NOT while mine was in transport as stated. Overall it took about 2.5 weeks to return and receive the replacement. 🟩Replacement Machine It functions well so far mechanically and has no noticeable defects, scratches etc. Perfect condition. 🟩Overall Tineco gets an A+ for customer service! They were friendly and helpful. They also checked with me via email and phonecall to make sure the machine met my satisfaction. **Original Review* I like my Tineco. It does exactly what it promises to do. Its light weight & takes up very little space. Its also easy use and clean. I use it on average 2 or 3x a week. I bought this version because it has a ( nice, very long) cord. I like to go over surfaces repeatedly and don't want to feel rushed because of the battery constraints of other models. I purchased this machine as gifts for family and finally bought one for myself Dec. 2023 since my family like their machines. 🔸️Cleaning Pros: This machine maneuvers easily. I love the steam clean feature. It picks up everything leaving my tiled floor sparkling. Its also wonderful on wood floors too. 🔸️Cleaning Cons: My only complaint is that I do have to clean corners by hand. This machine simply cannot reach those areas but there are newer models that can. Again I bought this model because of the cord. Its now Feb. 2025 and unfortunately just when I was about to use it, the base inexplicably just crumbled and the empty Dirty water tank fell off. The machine is still under warranty. I contacted Tineco and so far it seems promising. I will update my review in regards to my repair/ warranty experience once it's concluded.so far the customer service has been very nice.

This is quite literally the best purchase I have ever made in my entire life. I did not know how different owning this device would make my life, but it has improved it significantly. For starters, my husband and I have owned the same not great, very old shark vacuum since we met almost 8 years ago. I bought this as we now own three dogs and have a toddler and I needed a more efficient way to clean our house. Compared to our old vacuum, this one is lighter, so I don't find it quite heavy at all. After reading the instructions and looking at the vacuum, it was clear that it was very easy to function and clean. Any pieces that need to be cleaned are easy to get to which makes maintenance after being used easy as well. The cord is quite long and can reach a good distance so I can clean a lot more surface area without having to unplug and replug in a different section of the house. The self clean function works great, however, with the amount of pet hair I have in my home, I do find myself needing to clean the brush roll even after self clean. However, this is extremely easy to do as the brush roll simply pops in and out of the vacuum. So if you do own a lot of pets that shed quite often like mine, just be aware you will need to do self clean on the vacuum a bit more often and you will need to clean the brush roll as well. It's honestly not as difficult as it sounds. The self clean cycle takes probably around five minutes. I have not used it to clean up big wet spills such as a container of SpaghettiOs, however I have no doubt that this device could pick it up with ease. The only issue would be it might have you self clean immediately after. It picks up standing water with ease and left our house so clean, my husband was impressed by the smell left behind, which was absolutely nothing. Just clean. No dog smell, no dust smell, just clean. You will also be shocked by the dirty water dumps and just how much dirt is picked up off of your floor. The steam function is great, just understand it takes about a minute to fully get to full steam function. I honestly found the vacuum more effective with a regular cycle first and then spot steam cleaning as needed. The biggest issue I have with this vacuum is that I did not purchase it sooner. I cannot emphasize again how well this product works. You can't use any cleaner in the tanks, but honestly it gets the house so clean I can't see why you would need it anyways. I was also unsure if I would like the fact that it tells you what it needs, however I have come to really like it.

What we love: •We are SUPER THANKFUL we went for the corded version as it will not quit until we are done —unlike the cordless version that has a short run and a long recharge time (more on this later) •The cable is really, really long so we do not even need an extension chord get to all our rooms •It cleans much, much better than your hand-mop •It ABSOLUTELY obliterates all the robotic vacuums currently in the market —we own several Roborock and Narwal Flow robot vacuums and neither comes close to this machine •Even if your floors looks clean, one pass with this machine will make you realize just how much dirt is left behind even from wet-hand-mopping (we have white floors, so we can really see the difference when the sunlight hits the floor while we steam-mop) •It glides beautifully on both, hardwood floors and tiles •The steam feature is what makes this thing SHINE, literally —stick on messes are no match for the steam! •The steam is ready to use within seconds —and it is easy to know when it is ready thanks to the LED color ring •The clean and dirty tanks are extremely easy to remove •The voice prompts are very convenient •The self-cleaning option is a very welcome addition —but when we go a step above by removing everything and hand drying before putting it away •We recently had some renovations involving sheet-rock (if you have ever dealt with that, you know how hard it is to get rid of that dust from your floors) after manually sweeping, we still saw dust. We sent the robotic vacuums ...and still saw some dust. Then, we used this machine with the steaming on and IT DID THE MIRACLE —Yes, no more sheet-rock dust on our floors! What a prospect buyer should know: •It requires that you place it on its base in order to self-clean so make sure you place the base in a convenient location •When using the steam, it goes through the clean water quickly —so you will need to refill the clean water tank quite often, but that is super easy to do •The cable is built really tough so it will not break easily —unless you are super rough with it, of course •This will (unfortunately) not fit behind the toilet seat due to its dimensions •Since it cannot lay flat you cannot (sadly) get it under low-profile furniture •If you are on the fence between the corded version and the cordless version, we strongly advice that you go for the corded version —not only because you are not constricted on the time you will be able to run it, but mainly because (as per the owner's manual) in the cordless version the battery warranty is really, really short, so if the battery goes bad, so does your entire machine with no warranty from the manufacturer After one year of owning this machine it is still running as it did the first day. Yes, it was pricey when we bought it, but it was money well-spent. We cannot wait until (hopefully) robotic vacuums integrate steam so that we can (finally) go hands-free. In the meantime, this workhorse will do. Yes, there is a new version of this item out there, but we strongly suggest that, if you are on a budget, you purchase this vacuum now that it is on sale for it will really pay off.

We have a cordless tineco vacuum. We love it, which is why I chose this brand for a floor steamer. This item does not work properly out of the box. The "auto" mode is supposed to detect the amount of dirt on the floor and the display is supposed to turn shades of blue or red, depending on the dirt level. This item on auto mode ALWAYS is fully blue, indicating no dirt. While that's very flattering, tineco, I am 100% certain my floors are not nearly that clean. This one is a dud, I decided, so I'll send it back. So, I intended to re-purchase and stick with the brand; it's not a big deal to be the one who catches the odd dud. HOWEVER, here are my cautions to consider before you believe you're ok with rolling the dice on this one in the event you wind up with a dud. First, to send it back you need to repackage this on your own; you can't drop it off un-packaged. So, a word of warning, KEEP YOUR BOX UNTIL YOU'RE SURE IT'S WORKING or until your return window closes (which I did). Second, now that I'm trying to repurchase less than 30 days after buying it, the price has gone up about $70! And I am not being offered the option to exchange, only to return and repurchase for $70 more--an item that did not work properly on delivery in the first place! [Which may be an Amazon thing and not a tineco thing, but I'm not reviewing Amazon itself here.] Third, tineco customer service is available by phone M-F, 9a-6p, which is exactly when I'm at my job. Not very accessible and helpful. I expected a lot more from a brand that seems to focus on thoughtful, consumer-friendly features. I regret this purchase and I have lost brand loyalty. I am going with a Bissell for half the price without the features that I wanted in the tineco. I have several other Bissell products and they have all functioned perfectly out of the box. Was everything else actually working? I don't know. It was deploying steam in steam mode, and the dirty water reservoir was filling up in both modes. Was it getting my floors as clean as it's supposed to? No idea. That's one of the selling features but it did not work. At this price point, it should all work. Overall, the features that did seem to work for me: The self-propulsion. It's nice when you're using it. However, it begins pulling itself forward as soon as you turn the power on, and when you're in "steam" mode (not auto mode), the steam doesn't fully deploy for about a minute. So, you're either holding it still and restraining it waiting for the steam to start, or you're going over your hard floors without the steam. The voice prompts. worked fine, but, as another reviewer wrote, too loud. Self-clean. nice feature, was a feature that pushed me over the edge to drop this kind of cash on this kind of product. It cleans itself on an included hard plastic storage mat. However, the instructions still recommending that you disassemble and separately clean the round brush, reservoirs, and brush housing.

Love this thing! We found our house infested with fleas thanks to an infested vet office. That means vacuuming and ckeaning everything almost every day for weeks on end. We bought this to help us through. We used this on our entire house evety other day. The steam is great for our hardwood floors and tiles. We do our couple rooms with laminate without the steam. Our floors have had zero damage from it's use and our laminate is the old HD cheap stuff. It uses less water than anything else we've used before and yet, the water still comes out black. Our house feels so good after using it. We have an asthmatic cat and frangrance sensitive family members, so the fact it just uses water was the reason we bought it. No expensive bottles of cleaner to buy and no worrying about the smell. Been there, hated that. Cleaning the unit afterwards is pretty easy. It only takes a couple minutes. We empty the dirty water tank, fill the clean water tank, and push the button on top to start the self cleaning cycle. We run it 3 times. Then empty both tanks, rinse and wipe the dirty one, leeave both tanks open on a shelf nearby to dry out, put the roller and extra filter on the stand, wipe the roller area and call it done. If you take care of it and use it properly, it's excellent. It came with an extra roller and filter. Set up was easy, using it is kinda fun. I wish it had a light in the front, but other than that, I have no complaints. The cord is great because when you're doing a couple thousand feet of flooring, the last thing you want to do is stop and wait for recharging. The cord is long and I only need to move it a few times. It surprised me how far I could go. It goes right to the edge of my floors and under most furniture easily. With the steam, I know those edges are clean and the suction is powerful enough to do what it's supposed to do. I'm happy enough that the steamer has been made to work hard every other day and it just does what it's supposed to do. I'm happy using it. If it broke, I would buy another one tomorrow.

This is the tool we had been missing! With lots of hardwood floors and 2 dogs we were constantly sweeping (fur and outdoor stuff) and mopping (paw prints). Cudos to Vacuum Wars for testing this out against dozens of other Aand recommending it over moser expensive options. It arrives in a single medium sized box and requires a few simple steps to assemble. Plug in the handle, remove some packing cardboard, then you’re ready to fill the water tank and get to work. It does require a bit of technique. I found that working backwards produced the best results, otherwise working forward resulted in my leaving footprints in the freshly washed floor. Key points about this that I really like: 1) doesn’t use any soap. Just add tap water to the tank, turn on and move the handle down and wait for the counter to get to 100. It takes about 1 min from cold to be working. 2) clean up afterward is really easy. Tip out the shockingly dirty water, rinse out the tank and pull off the plastic strainer to get rid of the larger chunks. Don’t forget to rinse the roller and roller cover. I found the the dog hair was sticking to these areas and would also get stuck in the connector between the roller and tank. That’s pretty easy to clean out though, although not really discussed in the short instructions. 3) comes with a second roller so you can swap out if you’re doing a marathon cleaning session 4) works ok on rough stone floors. We have slate tiles in the entry way and they are rough finished. Not ideal, but it works and is still better than a wet mop. The 1 thing I’m not thrilled with, but isn’t a deal breaker, is when you’re finished and turn off the unit, it tends to leave a dirty, wet streak where the roller contacts the floor. Easy to wipe with a paper towel, but just be aware this happens. Otherwise, it’s a great time saver and the floors are now consistently clean with not a lot of setup or clean up.

The Tineco is one product I have 6 of, both corded and cordless. As a surgeon, OR nurse and PA, cleaning an Operating Room for the next patient is meticulously done to reduce staff infection, as well as many items seen under a microscope that would surprise most patients. I have used Tineco, Symphony, Crosswave and other vacuum steam mops. I thoroughly clean with OR disinfectants that the regular public doesn't have access too. I tested cleanliness with consumer products versus Operating Room products. After a washing of both machine parts and observing under a microscope, if rollers, and the complete Tineco is cleaned as directed, there was, as you would imagine, a % of dirt and bacteria that was present on the parts like rollers which are being redistributed onto your floor. Using Isopropyl alcohol with no less than 70% added with dissolved Arm & Hammer Super Washing Soda + bleach/Clorox Cleanup in spray bottle or a combination with Lysol with Hydrogen Peroxide multi-purpose cleaner is an excellent choice. THE KEY: with all cleaning is just that, keep your machine parts washed, sanitized /disinfected after every use is super important. Think of these machines which are costly, like a car that needs regular oil changes, filters, brakes, etc...in working order and the extra time in prevention far outweighs griping and complaining when the unit fails. PREVENTION is the key. I use Bissel demineralized water with the Tineco cleaning formula. After trying to cut corners using other cleaning products, which I realize, their cleaning solution is expensive, has the best results on tile, porcelain and wood. MY STEPS: vacuum floors completely, Then, I use a large jug to mix my cleaning formula to save time when I need to refill clean water tank, I have a brush on a handle if there is something that their roller brushes just won't get up (I have requested from the company they offer roller heads, like Bissel offers with cloth heads, scrubbing rollers for those of you that have children or pets that "one roller fits all" is not what consumers need). If they are going to charge exorbitant prices for these machines, consumers of all class levels, need a reasonable choice that doesn't break the bank. Depending on the size of your cleaning area, I change my rollers after every couple of rooms or at least clean and wash them quickly to avoid streaking. Walk backwards preventing foot marks, lean to the side into the light to see if there are spots you missed or might need to be gone over again, I carry a spray bottle of 511 Kleen & Reseal, the best cleaning and resealing product on the market for granite, marble, natural stone, ceramic & porcelain Tile and Grout (not wood) spray and go over with Tineco machine, let everything dry and see anyplace I missed. The cleanup of machine is time consuming, so the vacuuming is imperative because if there is hair or debris in dirty water tank, DO NOT THROW IN YOUR SINK OR GARBAGE DISPOSER which will cause clogging in your pipes, throw it outside in the planters after picking out hair or larger pieces of debris. It seems like more work than it's worth, but it is better than hand mopping which spreads dirt around rather than extracting it to be thrown away. Well worth the money especially when they are on sale. That's when I purchase more than one, cordless is great in any room that needs a quick clean-up when you get it on sale. Happy cleaning!

I’ve put this through its paces several times since buying it, and honestly, the results are pretty "meh." I’m stuck wondering if my floors are just too much for it to handle or if the machine simply isn't worth the high price tag. The Good • It does pick up some surface debris and "takes the garbage" as expected. The Bad • Streaky Mess: Instead of a sparkling finish, it tends to leave dirty spots and streaks behind once the floor dries. • Water Management Issues: If you use it for more than a quick pass, it starts leaving heavy, wet paths everywhere. It feels like it's just spreading the dirt around rather than lifting it. • Value for Money: For what I paid, I expected a much more efficient, professional-grade clean. Final Verdict: It’s a very "regular" performer. If you have light dust, it might be fine, but for a home that actually gets lived in, it struggles to keep up. I’m disappointed given the investment.

Always keeping errors and asking to clean the roller and the dusty water tank

Excelente producto tuve un contratiempo que fue resuelto

Deja los pisos muy limpios, sin rayas y residuos quimicos

Muy buen producto pero la caja llegó golpeada, abierta y el tanque de agua sucia roto

Llevo 2 semanas usándola y todos aquellos que quieran comprarla tengan cuidado. 1 no aspira las orillas de tu casa solo lo qué pasa por debajo de ella. 2 está bien pesada y es perfecta si es pequeño 3 se acaba muy rápido el agua y tienes que rellenar varias veces. Las cosas buenas aspira muy bien los líquidos muy útil por si tienes niños pequeños.