ECOVACS DEEBOT T10 PLUS Robot Vacuum Cleaner with Mop and Auto-Empty Station 3000 Pa, AIVI 3.0 Obstacle Avoidance, OZMO™ Pro 3.0 oscillating mopping, TrueMapping Navigation, YIKO AI Voice Interaction

The ECOVACS DEEBOT T10 Plus from ECOVACS is such an incredible piece of kit. I wanted a robot vacuum to take care of our kitchen as we have kids and crumbs are always on the floor, having to vacuum 3/4 times a day is frustrating and being able to set a robot off to do it for you seemed like a great idea. My expectations weren't that great before buying this. I kinda assumed it would do the bare minimum and miss quite a lot, however since setting it up I'm amazed at just how well this robot cleans up. The setup process does take a 10-15 minutes if you don't already have an account and need to start from scratch, plus although the instructions are incredibly clear and easy to follow, there is a few steps to go through, but once setup it's so amazing. I opted for Alexa integration too so I can just ask Alexa to turn on Deebot and off it goes. The device has 3000 Pa of suction which for a robot is quite high and it really does get almost everything apart from really big crumbs or cat brekkies. It also comes with some amazing software that will map your house, plot out different rooms and navigate without a problem. You can also speak directly to the robot if you wish. The technology is way better than I expected and it hardly misses a bit. Even under the table and chairs where there's 28 different legs in the way it still gets nearly everything without lifting the chairs off the floor. Self emptying is great, means you rarely have to take care of bins and it even mops and empties the dirty mop water. There is also an app allowing you to control it remotely and even access the built in camera. Admittedly this is expensive and at the high end of the robot vacuum world, but it's just brilliant and believe it or not I'd say it's worth the money.

This item worked perfectly for about four months and then wouldn't charge. I was asked to return it for repair. Three weeks later it was returned and only worked once. I was asked to return it and once the fault was confirmed then a replacement would be sent. That was nearly six weeks ago. Every week I'm told another story. I can't get a refund from Amazon as I have no item to return. I now have neither my money or the robot and no sign of a replacement.

Can be tricky to set up. Areas cleaning beware of furniture height of floor as easily gets stuck under low dressers and tables.

Updated review! After complaining about my faulty deebot T10 plus I have received the best customer service I have seen in my life. Ecovacs reached out to me and offered me a brand new Deebot X1 Turbo for my troubles! I have now been using it for a few days and must say it is a fantastic helper. It has successfully avoided all obstacles, including cables, low hanging Christmas tree branches, furniture, general mess like clothes left on the floor, and my feet when I happened to get in his way. We named out new Deebot Boris because Boris is the kind of guy who gets things done (sorry Dmitry!). Needless to say, the vacuuming function is excellent, and he is mopping my floors nicely while I'm sipping my chai latte and singing his praise. As if that was not mind blowing enough, I have just received a further delivery from Ecovacs which contains an accessory kit with lots of spares and a goody bag! Christmas has definitely come early this year. So if you're unsure whether deebot is for you, just go get one knowing that if you're not 100% happy, their customer service will make you a believer. My deebot (Dmitry) was cordially welcomed into our home with excellent references and high hopes. We gave him free roam of the house. Dmitry proceeded to vigorously hit every object in his way, whether a piece of furniture, an obstacle or fixture. He insisted on knocking the side table over, mounting any cable extension or charger in his way (pulling a charging phone off the table as well as a glass lamp directly onto our wooden floors), moving all chairs around tables, driving into a cupboard, and nearly cracking his head on the marble hearth. To finish off, he mapped on of the bedrooms, ruffled the rug, and left refusing to clean it. Customer care admitted the obstacle avoidance does not, in fact, avoid any cables and they should all be lifted off the floor (which in our house is a very much hands on job). As to crashing into everything else, I was told to contact them through Amazon which I did and am yet to receive any answers. From this rather traumatic (to my furniture) experience we decided to part our ways with Dmitry as we are not inclined to babysit our helper.

I'm been a convert to robot vacuums for many years - started off with the cheap but dumb bump-n-go types that blindly bashed their way around the room. sort of clearing as they went. They about 5 years ago we got the original Xiaomi Mi and it was a revelation - no longer did it smash it's way around bumping into furniture but it intelligently mapped the room and plotted a best route etc, and our Henry hoover's days were numbered. I've had several more since then but this is the second Ecovacs I've bought recently, after we got a previous model for my mother-in-law as a present. The final straw came after we got our first ever dog as a family a month ago, and Terry, our previous robot vacuum, ploughed straight through our dogs poo on a scheduled clean, leaving our kitchen floor covered in stinky brown circles of dog mess. It was as disgusting as it sounds and we knew then that we needed something with obstacle avoidance. Step forward the T10 Plus then, which can recognise and avoid objects left on the floor like cables and socks etc, thus preventing the age-old issue we had of things getting stuck in the brush, and more importantly preventing it from going into any little presents our dog leaves behind! The other huge advantage of the camera is we can use it to check on our dog, and even speak to her if we want to. This is fantastic - there's a "home patrol" setting where the vacuum will take pictures of the house which we use on a regular basis, and if worried we can get a video link to our phones. This has a big advantage of pet camera because it can move from room to room to find her. Of course this would be irrelevant if it didn't clean properly, so let's focus on that for a bit. firstly the cleaning station means it will auto empty the dustbin when it's full. This means up to 2 months of hoovering without having to actually empty it. There's all the usual options for cleaning certain area, setting number of times to clean and strength of the motor etc but we have a scheduled clean that goes around once on max strength and it does a good as job as any other I've owned. Of course these days mopping is a feature too. It's worth saying that in the same way a robot vacuum won't completely replace your hoover (think stairs!) nor is a robot mop a replacement for getting your trust Vilda mop out with a bucket of water. However it will without doubt drastically cut down the amount of times you have to do it. You still need to manually fill the mop reservoir with water and wash the mop pad once done etc, but I'll take that over having to do the whole thing myself any day. It does a decent job at it too, with different oscillation strengths rather than just dragging a mop map across, but it won't shift a floor covered in mud for example, but then I wouldn't expect this to. The app is well thought out and easy to use for the most part, save for a couple of niggles (I don't seem to be able to delete a room that the mapping adds in error which is actually our patio) but it's just cosmetic . The vacuum includes it's own voice assistant so no need for Alexa for Google, but they are also supported. The auto-emptying of the dustbin is really neat, and everything is well sealed so no smells in the base unit. This wasn't a cheap purchase but the technology here is fantastic (and it's saved us money on a dedicated dog camera too). Vacuuming is top notch, mopping very impressive and the camera a big deal for us as dog owners. When I think back to my first robot hoover it it quite amazing how the technology has moved on in a short space of times, so who knows what we will have in another 5 years (maybe one that can handle stairs is the dream!). For now I'm pretty sure this is as good as we can get, and we've been really happy with it.

The vacuuming function works quite well, but the mopping is much less effective. It’s only good for picking up light dust – it won’t clean any stains or marks on the floor. Also, if there’s a rug in its path, it won’t go over it to mop the floor behind, so it ends up cleaning only one room unless the way is completely clear of rugs.

Looking to save some time with the household activities, the DEEBOT T10+ doesn't really deliver Pros - Brilliant suction and general cleaning ability - Camera view - Self empty bin is amazing Cons - Mapped the ground floor but missed corners and underneath some furniture - The app freezes from time to time - Humping... rather than avoid some furniture, the DEEBOT would spend a few minutes humping it - Doesn't avoid cables - Setting off the surveillance, the DEEBOT would spend 3 minutes humping the base before going nowhere useful - Doesn't always clean in a pattern - Goes back to the same location to clean it multiple times for no real reason I hoped the DEEBOT would save us some time, but we have to clear everything which could be a hazard before setting Rupert (as our kids named him) off... I haven't tried the mop features, I don't trust it to avoid soaking wooden floors Support hasn't been great, responded to my first request for help, ignored the second and the chaser resulted in being offered a warrant repair... after 1 week of owning the DEEBOT. No response to the last email...

Robot looks ok, seems well built but need to test it fully yet. Annoying thing is I bought this thinking I was getting a promotional dust bag and spare brush set but this was missing from the box.. no idea who to contact las amazon customer service doesn’t have any help for a problem like this..