Dolphin Nautilus CC Pro Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Wall Climbing, Waterline Scrubber Brush, Ideal for In-Ground Pools up to 50 FT in Length

Funciona bien, aunque si quieres que la deje perfecta necesita ponerse 2/3 veces. Sube paredes y limpia línea de flotación

Der Roboter läuft wie erwartet, ist einfach zu bedienen, ebenso einfach kann man den Behälter ausleeren und er lässt sich prima über die app steuern und vorprogrammieren. Wenn, dann gerne wieder !

My experience with this company (dolphin / maytronics) has been terrible. I bought one of these robots brand new and within 2 weeks it stopped working correctly despite following all of their instructions on how to care for the robot. I reached out to their customer service teams on numerous occasions over the past several MONTHS. I have received NO RESPONSES to multiple emails to their company. I have called on several occasions, and had to give up on a vast majority of those due to having to hold FOR OVER 2 HOURS WITH NO ONE PICKING UP THE PHONE. The one time someone did pick up after a similar amount of hold time, they were so utterly incompetent that after over an hour speaking with the lady, I had to give up. My time has value and I'm not going to spend days of my life trying to get support for a product WHICH IS UNDER WARRANTY WITH THE COMPANY. Honestly, the level of 'blocking' I have experienced should be illegal when trying to get warranty care. Now, I was just going to accept my loss and never do business with this company again, but I just received what is possibly one of the most infuriating emails I've ever had. The Maytronics CEO, Franck Sogaard, thinks it is appropriate to acknowledge their horrendous customer support over the past year, NOT DO ANYTHING TO SUPPORT ME OR MY BROKEN ROBOT, and then offer a 'gesture of appreciation' to LET ME BUY MORE OF THEIR PRODUCTS FOR 10-15% off. LOL. Ok, Franck. I think we know what the problem is - YOU. Franck has time to send marketing emails disguised as apologies, and yet no one at the company can return months old emails. Maybe, Franck, you should do something actually useful and start answering customer emails yourself. To be clear, the CEO of this company just acknowledged that their customer service is horrible in areas including slow responses, delayed issue resolution, and slow parts delivery. Here is the exact email, which combined with the above information should allow you to make an informed decision not to do business with this company: " I’m reaching out personally to say something we should have said sooner: we’re truly sorry. Over the past year, many of you contacted our customer service team for help - whether it was to fix your Dolphin robot, get replacement parts, or simply ask a question. And too often, we didn’t meet your expectations. We were slow to respond, delayed in resolving issues, and at times, left you feeling unheard. That’s not the Dolphin experience we promise, and it’s certainly not the one you deserve. At Dolphin, we pride ourselves on delivering joy, simplicity, and reliability. Your pool should be a place of peace, not frustration. And yet, we know that for many of you, our service fell short. We let you down - and for that, I offer my deepest apologies. We’ve taken your feedback to heart. We’ve made changes to our support systems, invested in faster part delivery, and restructured our service teams to ensure that when you need us, we’re there. These improvements are already underway, and we’re committed to earning back your trust - one clean pool at a time. As a small gesture of appreciation for your patience, we’d like to offer you a one-time-use coupon code for your next purchase on Maytronics.com🔍 Simply enter your unique code at checkout, and your discount will apply automatically: 10% off orders under $500, or 15% off orders of $500 or more. This code is valid for six months and will expire on June 2, 2026. " You have been warned.

pleased with the item

This is one of the best products I’ve ever bought. It saves me so much time and does a wonderful job cleaning the walls of my pool. Something that I wouldn’t be able to do that often .Now with scheduling app I can run it three or four times a day a week whatever don’t have to worry about when it’s clean for people coming over. My pool is always clean. Love this highly recommend it go . get it !