Question 1

return policy ?

Accepted Answer

Dear Customer, please contact us as soon as you encounter a problem. We will try our best to help you until you are satisfied.
When you are not satisfied with the product, when we accept the return, please ensure that the product is intact and complete packaging. Thank you for your support and understanding.

As a company dedicated to providing quality products and services to its customers. For all valued customers, if you have any problems during use, please do not hesitate to contact us via email or "Buyer Messages" on the order details page. We will give you a 100% satisfactory solutions plan within 12 hours.
Sincerely
WochiTV TEAM

Question 2

there are two lengths for the versions that have a leg, one is 60 and the other is 75, can anyone tell what this length is for?

Accepted Answer

The measurements are in centimeters. I sure, after loot at all the pictures with and without legs it is how far it comes out from the wall. Great product. I had ankle surgery and this on one side where I had no wall and a grab bar on a wall was the only way I could get up or even down using only one leg. Be sure to follow the measure precisely and make sure you have a wall stud to mount it to. Personally I strongly think it need to be mounted to the wall where there a stud even though, if my memory is correct there is a way to mount without going into a stud. I installed in less than 5 minutes one week after surgery and no weight on my left foot. It was very easy with the correct tools (socket for my drill, drill bit, measuring tape).

Question 3

Can the leg part be removed ?

Accepted Answer

We purchased the Moen grab bar and it did not come with a leg. It was difficult to mount in the stud to make it sturdy so we had to add a board securely to the wall and attach to a stud and the wall. The leg looks like it would make it sturdy and you would only need to have 2 bolts in the wall stud.

Question 4

Is there any warranty for this product?

Accepted Answer

Hello there,
Yes, please feel free to contact us if you have any questions about the product. We will solve it to your satisfaction.
Thanks

ASIN	B079NMZXTD
Best Sellers Rank	#236,855 in Health & Household ( See Top 100 in Health & Household ) #427 in Bath & Shower Grab Bars
Brand Name	WochiTV
Color	White
Customer Reviews	4.3 4.3 out of 5 stars (268)
Finish Types	Brushed
Included Components	Side Handle
Item Dimensions L x W	29.5"L x 29.5"W
Item Type Name	bath-and-shower-grab-bars
Item Weight	3.67 Kilograms
Manufacturer	WochiTV
Manufacturer Part Number	GM-BDT-75
Material Type	Nylon, Stainless Steel
Model Number	29.5 inch Toilet Handicap Grab Bars
Style Name	29 inch Handicap Grab Bars
UPC	727780501281
Unit Count	1.0 Count
Weight Capacity	Maximum weight: 380 Pounds

U Shape Grab Bar

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