Question 1

My sand doesn’t harden after 24 hours. I can still press it or scratch it with my finger. Why is this happening?

Accepted Answer

Humidity and temperature can increase the cure time. Polymeric sand will set once that water has fully evaporated from the sand. Note that polymeric sand will appear flexible when wet and may feel spongey but will remain set in your paver joints.

Question 2

After I watered in the sand my pavers now have a haze to them. What did I do wrong?

Accepted Answer

The surface must be completely dry at the beginning of the application process. Any moisture will cause the polymers to stick and prematurely activate leaving a white residue on the surface. Wait 14 days after application to clean your pavers.

Question 3

I am replacing my existing joint stabilizer that is 2" deep. Do I have to remove all the old sand and start fresh?

Accepted Answer

We would recommend removing all the old sand and starting fresh. The old sand underneath could result in poor drainage, causing sand failure due to improper drainage conditions. You need to remove at least 1" for the new sand to perform as intended.

Question 4

I filled the joints until sand reached the top of my pavers. Now rain keeps washing out my sand. Why is this happening?

Accepted Answer

DOMINATOR should fill the joints up to 1/8" BELOW the surface of your paver to avoid washout. When sweeping the sand into the paver joints, you should be able to freely sweep across the surface of your pavers without disturbing the sand.

Question 5

I chose a color but when I received it, it wasn’t the same color as the images. Why is this?

Accepted Answer

Screen colors may vary. Choose a small size to confirm the color is desired for the entire project. Activate it to see the final color as the sand will darken slightly after activation with water.

ASIN	B09SZQJJWG
Brand	DOMINATOR
Colour	Gray Beige
Compatible Material	Ceramic
Customer Reviews	4.1 out of 5 stars 121 Reviews
Global Trade Identification Number	00380831000197
Item Form	Loose Granular
Item Weight	40 Pounds
Item form	Loose Granular
Item weight	40 Pounds
Manufacturer	Black Diamond Coatings, Inc.
Manufacturer Part Number	DPS-PARENT
Material	Polymeric Sand with Ceramic Components
Model Number	40 Pound Gray Beige
Style	Compact
Style Name	Compact
UPC	380831000197
Water Resistance Level	Water Resistant
Water resistance level	Water Resistant

40 Pound, Gray Beige Joint Stabilizing for Pavers, DOMINATOR Polymeric Sand with Revolutionary Ceramic Flex Technology for Joints up to 4”, Professional Grade Results

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