No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

Product ID: 71100782

Details

Brand
iDrawHome
Color
A3 Working
Item Weight
5.4 pounds
Material
Aluminum Steel
Product Dimensions
13.78"D x x

📐A3 13.78x13.78 inch XY working area

🔧Almost assembled, one-step final assembly

⚙️Hbot structure for precise plotting

$U34533

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Sold byAmazon UruguayDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✍️ Elevate your desk with precision plotting—where tech meets art in every stroke!

CUSTOM DIY ASSEMBLY - Engage your inner maker with a nearly assembled kit requiring just one final step—perfect for hands-on pros.
ECO CONSCIOUS ENGINEERING - Lead-free process on the integration function board for a safer, greener creative tool.
LIFETIME SOFTWARE SUPPORT - Stay future-ready with continuous software updates that keep your plotter sharp and compatible.
PRECISION MEETS CREATIVITY - Hbot XY plotter design ensures accurate, smooth handwriting and drawing every time.
VERSATILE RESEARCH LEARNING TOOL - Ideal for creators, students, educators, and automation researchers pushing boundaries in handwriting robotics.

The iDraw1.0-16T A3 Pen Plotter is a high-precision handwriting and drawing robot kit featuring a spacious 13.78x13.78 inch XY working area with an Hbot structure for accuracy. Designed for DIY enthusiasts and professionals, it arrives almost fully assembled, requiring just one final step. It includes lifetime software support and eco-friendly lead-free components, making it a cutting-edge tool for creative, educational, and research applications.

Specifications

ASIN	B07FPL6R6F
Best Sellers Rank	#616,930 in Office Products ( See Top 100 in Office Products ) #22 in Computer Printer Developers #100 in Wide Format & Plotter Printers
Customer Reviews	3.6 3.6 out of 5 stars (23)
Date First Available	July 19, 2018
Item Weight	5.39 pounds
Item model number	ROB-045
Manufacturer	Robot House
Product Dimensions	13.78 x 13.78 x 6.69 inches

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$U34533

Duties & taxes included

In stock

Sold byAmazon UruguayDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Uruguay.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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2 months ago

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