eufy Security Video Doorbell S330 (Battery-Powered) add-on, Security Camera, Dual Motion Detection, Package Detection, 2K HD, Family Recognition, No Monthly Fee, Motion Only Alert

Had multiple issues with the unit (and HomeBase combo), initially. Multiple calls into their Tech Support. Excellent, patient Support. No hesitation, whatsoever, promptly shipping me new, replacement unit(s). The cam and HomeBase units were, not, however, at fault. Initial problem (though figured out/solved by me, not Tech Support) was because of my Wi-Fi unit. This device will NOT work with combined 2.4/5 Ghz (and/or 6 Ghz) Wi-Fi nodes. Which, actually, the Support guy SHOULD have known. It REQUIRES separating the Wi-Fi 2.4 Ghz node off into it's own, separate entity. My old Wi-Fi (off a 15 yr old CenturyLink dual-band modem/router/Wi-Fi unit) could not do this. So, I invested in a new, LinkSys tri-band unit; that could. Problem solved. THAT one, anyway The UI can be a bit arcane, in places; as far as finding the appropriate screens. In my case, the screen to configure exclusionary zones. Inclusive zones for motion detection was easy; the other quite difficult to ferret out. Unfortunately, by this time, my Support Tech had also apparently gotten a bit tired of all the calls, and had finally lost the patience to pay adequate attention, so as to ferret out the nature of the actual, remaining difficulty (my locating/understanding how to configure the motion detection exclusion zones). By patiently digging into every durned nook & cranny of the software... I finally located the correct, though obscure screen to accomplish/satisfy my need. Since, then... excellent, flawless operation. About the only thing I can complain about... is the audio. I can p/u audio fine, but the minuscule speaker module in the unit is inadequate for quality, 2-way comm with the person at the cam. Especially with the high background noise floor of the on-the-sidewalk-just off-the-busy-street out front of my downtown building. I plan to add a little spkr (actually, a 1.5", $10, mini-Bluetooth spkr/unit [just using the spkr & housing; not the Bluetooth]) under my cam mount, to (hopefully) resolve the issue. I'm going to open the back of the camera unit, hijack the two terminals present/meant for actuating a pre-existing doorbell, wiring/substituting them for the existing spkr, routing the wires through the wooden angle mount I configured to get me the correct angle/placement for the unusual usage scenario my particular front door configuration demanded, and mounting the new spkr just under the cam mount. Should (I hope) work. Highly Recommended.

Having changed from ring to eufy doorbell I feel this has been a downgrade. Battery life only a couple of weeks and goes offline constantly which was never an issue with the ring. Both doorbells were placed in the same location both battery power source. Very disappointed

Great camera and it works well with the homebase 2. Tested at my home in sub zero temperatures.

The Eufy doorbell camera works amazingly well. Very pleased with the quality of the pictures. Very easy to set up.

I’ve had multiple models and brands of video doorbell- this is the best one yet. It detects motion only generated by people, provides fast notifications, can be tailored with multiple distance settings plus activity zones, smart person detection, and works with my existing doorbell. (There have been multiple models that did not make my existing doorbell ring). It does not suffer from detection of cars and people outside the activity zones (sidewalk next to the street) and does not have multiple “motion alerts” caused by wind moving plants around (One doorbell would announce every passing car as a motion alert). As an unexpected bonus, it detects, records, and messages “packages being dropped off”, reminds you if you forgot to pick the package up by a certain time like 8pm, and tells you when “package has been picked up” and records that event. The dual camera works well and records both views at the same time- I had another brand with this and liked it. This one you can even set the area to be scanned for packages. The unit is a bit bulky-the included angle mount cuts down a little on the mounted footprint but this is still tall, wide, and sticks out / deep. Achieving what you might consider core functionality without frustrating errors (no car in street alerts, no wind driven motion alerts like my flag, doorbell really rings) was a nice change. Doing this without storing on a cloud, without a subscription fee, without sharing with law enforcement, and making intelligent ai detection of people (sometimes) and packages (almost always) “on device” is outstanding. Love the “you forgot to collect your package” option. Sometimes it will message a person as “motion” and not specifically a “human” esp if they don’t stop, like when we go in and out of our own house. Since there are no false motion alerts due to wind etc I can trust that motion alerts are people and ignore the fact that it doesn’t label the event as a person. And you might want to adjust or turn off the loitering announcement that is on by default- I disabled the voice prompt but kept the notifications. The packaging & labeling from eufy was a bit confusing between “wired” and “battery”- the battery version I bought works wired with my old doorbell chime and is powered by that wiring. From the app it appears there is a battery being charged by the doorbell wiring. The eufy website suggests there is a wired version but at that time I didn’t see how to order that from amazon with the required homebase2 so I purchased the “add on” dual camera which meant I had to purchase homebase 2 separately. And you do need a eufy homebase for this to be setup and work, it is not optional. The “kit” version comes with a chime, not the required homebase. If you want to, you can setup the homebase 2 to ring like a doorbell chime when the doorbell button is pressed so I don’t think you would normally need the kit they sell with the chime. When updating this I see there is now a separate wired dual cam amazon listing which may be what you want- but regardless be sure to order a homebase 2.