Weber Lumin Electric Grill Black (92010901)

Totally Awesome electric BBQ. Very impressed with how well this little beauty works. Heated up to 500 degrees very quickly and out steaks were perfect. We were very apprehensive when we had to sell our gas BBQ and purchase an electric BBQ after moving into a senior apartment but once again Webber came through. It's a little pricey but you get what you pay for. This is a winner,

I am really enjoying this grill. It takes about 10-15 minutes to heat up, so not much different than a conventional grill. But this grilled is double wall insulated and can get really hot if you leave it on high...we're talking over 500 degrees hot. We've cooked really good pizza on this grill using a pizza stone on the grill grate. I've cooked/smoked a whole spatchcocked chicken on one side of this grill using the smoke pan in the other side. Came out perfectly flavored and colored with apple wood. The grates are easy to clean (I'm using a nylon "cold clean" brush), and the drip tray is easily accessible from the front. Weber makes disposable drip trays for this grill. Best of all, it runs on a standard 120v outlet. No stinky propane, no flame ups from charcoal. Thanks Weber.

My condo association made us remove all our gas grills so I had to purchase an electric grill. This grill works great. It is small for my small deck and it is easy to clean. I can't tell the difference in meat cooked on this grill vs my gas grill. It cooks evenly and makes cool grill marks. I love it.

I have been a very satisfied Weber customer for more than 4 decades, but my recent experience with the Lumin grill and more significantly Weber's customer service is the reason for the 1-star rating. If possible, I would have given zero stars. On the very rare occasions in the past when I've had to contact Weber's customer service it has been nothing short of fantastic. However, my latest experience with them has been the exact opposite. I have owned the Lumin Electric Grill since October 21, 2023. I purchased it as a replacement for the Q2400 Electric Grill which failed after 4 years of heavy use (no complaints). I purchased the newer Lumin grill because it claimed to pre-heat more quickly and sear better because it reached higher temperatures. These claims were true initially. However, in the past several months I noticed that the grill was taking longer and longer to pre-heat and never reached optimal searing temperatures anymore. I attempted to contact Weber to report the problem and found that they no longer provide a telephone # for support on their website. After a Google search, I found a # and spoke with a customer service representative and detailed my experiences. They informed me that they had created a ticket and that I would receive an email from a support person. The email I received asked me to completely restate my problem including the model and serial # of the grill (already provided to the representative I spoke with on the phone and documented in my product registration) before they could assist me. I provided the requested information and received a request to provide pictures of the heating element. Which I provided despite the fact that it required disassembling the unit. Weber responded with detailed operating instructions and power specs for the entirely wrong model of grill. When I responded that they provided me with incorrect information and corrected them, they placed an order for a replacement controller and provided me with tracking information for the shipment and informed me that I would receive the part in 7-10 days. After waiting approximately 2 weeks I discovered that FedEx had never received the shipment. I once again called customer service and was told that the part was out of stock for 6 more weeks! I explained that this was not acceptable, as without a working controller the $500 grill is useless! The representative stated that there was nothing more that they could do for me. I then requested to speak with a supervisor and was repeatedly placed on hold to wait for the supervisor to become available. Ultimately, I was told that the supervisor would call me back before the end of the day. It is now more than a week later and despite an additional call to customer service I have still not received a call back from anyone and I have a rather expensive paper weight sitting on my deck! I definitely do not recommend this grill or Weber to anyone anymore! It's very sad to see such a formerly great company fail so miserably!

Good size and cute but it’s hard to clean so we haven’t really used it very much…