ULTRALOQ U-Bolt WiFi Smart Lock with Door Sensor, Built in Wi-Fi Keypad Deadbolt, Smart Door Lock for Front Door, Remote Control, Auto-Lock, Auto Unlock, Works with Alexa, Google, ANSI Grade 1

This lock was very easy to install. The App was easy to navigate. It works perfectly the first try. I personally like the smaller number pad on the outside of the door. My wife liked the size of the lever on the inside of the door. She said it made it easier to grab onto and lock the door. I recommend this lock.

U-Tech Ultraloq is a very good smart lock with more access options than many popular brands. It supports fingerprint, keypad, physical key, and remote app access, all of which work reliably. It’s also more affordable than comparable smart locks, making it a great value. Customer support is very responsive and always ready to assist, which makes the overall experience even better.

My Yale/Nest lock became increasingly flakey, going offline sporadically until, after resetting it many times, it eventually refused to connect at all. (I worked the problem for a *long* time before giving up and buying this as a replacement. There were a lot of people online with the same problem and the "fixes" didn't help.) I was pleasantly surprised that the installation was easy. The only part of the installation that was poorly documented was the bit about the door sensor. The door sensor monitors whether the door is physically shut or not (since the deadbolt can be operated regardless of whether the door is open or closed). I watched the YouTube video and it explained things better that the written instructions, so, overall, installation was problem-free. The app is a little over-engineered, in my opinion. You set up "Addresses", "Locations" within an Address, and "Devices" within a location. I suppose it makes sense if, for example, you owned several properties with multiple buildings on each, with every unit in every building having two or more devices. For a person like me, with just one lock at a vacation home, it's overkill and unnecessarily complicated. The features of the app are great, comparable to what I had with the Yale/Nest lock. The two major differences are 1) that the ULTRALOQ has a sensor for when the door is open or shut and 2) the way to handle dead batteries. The Yale/Nest lock has contacts on the outside where you hold up a 9-volt battery to the lock, powering it long enough to get it unlocked. The ULTRALOQ has physical keys. I like having the physical keys very much, but they are no use if the physical key is not present. For example, if I wanted to give access to guests and the batteries were dead, I would have to drive hours to meet with them and get the door unlocked. It would be ideal to have both features: battery terminals AND physical keys. But I can't really knock it for not having a feature that I already knew it lacked. That said, the ULTRALOQ app tells me how strong the batteries are, which the Yale/Nest lock does not do. Another cool feature of the ULTRALOQ is that I can take it off the WiFi (and lose remote control capability) to extend battery life. I don't want to do that, but it's cool that it's possible. Replacing the batteries is easier with the ULTRALOQ. You need a tool or thin toothpick to get the battery cover off the Yale/Nest lock. The ULTRALOQ cover comes off just by applying gentle pressure. The ULTRALOQ has an "autolock" feature which seems a little too aggressive. I turned this off because I sometimes want to leave the front door open without the lock taking it upon itself to lock within seconds. There is also a feature to automatically unlock whenever a configured Bluetooth device approaches. That's also too automatic for me, but some users might appreciate it. Updating the firmware on the ULTRALOQ was a big pain. It took several attempts which failed randomly, despite the WiFi being strong and my phone being right next to the lock. That did not bode well, as it reminded me of trouble I've had with other devices. But it eventually worked. I would change my rating from four to five stars if the firmware updates worked more reliably and if the app was organized more intuitively. But, so far, the lock is working well and it has almost all the features I want.

I purchased this lock around 5 years ago and have loved not carrying keys around. The ability to add temporary codes for pet-sitters is pretty awesome as well. Not worrying about the kids carrying it losing keys is fantastic too. When I bought a new house, before I moved in, I purchased two more of these locks so that both exterior doors were covered. One of the motors burned out. After doing the basic troubleshooting from customer service, they sent a new motor within a couple of days. I was extremely pleased with the reps and company. While I was waiting, I had to use the backup key which was only a minor inconvenience. As someone who works with technology, I'm glad this lock is not connected to the Internet. The Bluetooth based app is easy to use for setting up codes and rarely need to be used otherwise. Checking if the doors are locked from bed is a nice feature.

Love it. Easy install and i works perfectly.

So far, 5 days in I would say the Ultraloq is a complete failure. I purchased this for the primary front door lock at a home which we are not in attendance for months at a time but require temporary access for workers and guests. For this it is a complete and utter fail. What I have learned - 1) the unit does not have any reliable wi-fi. My $10 remote outlet switches are more reliable. The unit was installed in the front door with line of sight access to a 4 month old Orbi Mesh access point, which supports both 2.4 and 5Ghz. The AP is located about 15 feet from the front door with no obstructions. The unit requires wifi for most all functions on the app, unless your within short bluetooth range. In three weeks the unit has not remained connected to the wifi network more than 3 days. There is no particular reason it disconnects, I have a highly automated home and every other device, phone, computer, wifi lights, wifi plugs, wifi cameras, wifi ring doorbell, wifi ring remote ringer, wifi clocks, wifi interior door locks, etc. all have remained connected. The only single failed device is the Ultraloq/app. 2) When the lock disconnects it does not have the capability to reconnect, regardless of the reason for disconnect. This means that if for any reason including just random disconnect occurs on the lock it will not reconnect. The ONLY way to reconnect is to complete multiple phone reboots, remove the wifi connection from the app, connect to the lock ONLY via bluetooth, then reinstall the wifi connection. Each time it disconnects this is the process. I discussed this at length with Ultraloq tech support, this is the required procedure. This means you cannot operate these units remotely. So unless you plan to be at your home, everyday, and within bluetooth range, everyday, these units are not going to function. 3) The issue is software/firmware and is the same for all locks Ultraloq sells. The Ultraloq personnel will attempt to push it off on your wifi. They will tell you that mesh systems are not reliable (despite the actual fact that wifi mesh systems are more reliable offer greater resiliency and greater coverage areas), or that the locks require 2.4Ghz only (Most mesh systems offer both 2.4 and 5ghz and self select the one the device can use). 4) Ultraloq denies this issue exists but it is detailed by multiple users in the their own community tech pages. 5) Even with the "smart" open and autolock feature the system can and does fail. If only close the door partially the lock will make a couple of attempts to lock, once it can't the lock entirely fails but does not show the failure in the app. The lock will have to be manually opened, then the door closed for it to reengage. If you open the door or close the door without the manual opening of the lock the unit will not autolock. 6) logs are unreliable. Further attempting to access them can take minutes for each screen listing of logs. For me the app tends to timeout multiple times before presenting the data. I have found no way to download or access logs other than the log screen. 7) once the unit connects to a phone via bluetooth it will not connect via wifi, so you have to turn off your bluetooth, reboot the app, in order to get the app to access the lock via wifi. Despite all the features and the great reviews, these locks are not for reliable, secure use of a primary lock in a home or other structure.

If you're having issues with your lock don't immediately get angry or return it or write off the company. Reach out to their customer service! Even if it's been months since you purchased it. All of their products come with warranties varying from 6 months to multiple years. You can find out what kind of warranty and how long you have by going to their website. Our lock was almost a year old and the gear mechanism inside that turns the deadbolt, stopped engaging with the deadbolt gear. So the lock just would not lock on its own no matter what I tried. I thought I was SOL and had to buy a new lock because it had been more than 60 days since I purchased it from Amazon. But I decided to reach out to their customer service, found out I had a warranty, and thought "cool maybe they can at least troubleshoot it". But, they did way more than that! I'm pretty sure my warranty was limited, but they didn't make me jump through any hoops, They only asked I do a few trouble shooting steps, and it only took 2 email replies For them to determine That I was eligible for a full brand new replacement. they quickly shipped out an entirely new lock, every last piece of one. I offered to send back the original and they told me not to worry about it. The were super responsive, super kind, super helpful, super amazing!! I could go on and on. The lock itself works phenomenal also. I don't have a bridge so it never seems to integrate with alexa, but the app rarely lags when I use it, I cab lock my doors from 100 or more ft away from the house, and the keypad lights up which is double awesome. The materials are well made and durable and just all around amazing. Thanks you ultraloq!

I'm thoroughly satisfied with the Latch 5 that I purchased. I upgraded my door locks with the Latch 5 Fingerprint and paired it with the Lock Deadbolt. The ability to program from the app how I want them to work is a gamechanger. I can have either of them open once either 1 is unlocked. The setup and installation is super easy, the instructions provided are detailed and you really can't get lost or mess it up if you follow step by step. The real shining star though is the support from the company that you receive. They are on top of any issues you may have and are dedicated to making sure that you are satisfied with their product and respond promptly to any questions or issues. I would definitely suggest investing in their products. The only drawback is, they don't have enough products yet, lol. I'm really interested in the upcoming camera system they are working on. Also, their products work seamlessly with Samsung Smart Things (low-key the reason I tried them), so itz good to be able to utilize the Smart Things app and be able to control the locks and get notifications. Also, the notifications of who and when the locks unlock is nice. You can also setup a bypass mode where the locks remain unlocked and you can use the door as if it didn't have any locks on it period. Inverse you can also lock it so all remain locked no matter if a code is input or not. You can also give out temporary codes for people to use. They have really taken the time and invested quality improvements into bringing a great product to market! I can't say enough about the company and the products that I have, TRULY SATISFIED!!!