Why does the light turn on and off by itself?

You might have activated the auto on/off function, which detects motion in a 23.6±3.9" cone-shaped area ahead.

Why doesn't my wireless controller work?

The controller is not faulty. When idle, the icons dim. To activate the controller, tap any function icon first (not the display panel). Then rotate the dial to adjust brightness/color temperature, or press another icon to use its function.

Why do I see glare on my screen when using ScreenBar Halo 2?

ScreenBar Halo 2's asymmetrical optics prevent screen glare. If you notice glare, the lamp may not be mounted correctly. Please ensure the clamp’s top is completely flat, not tilted. You can also rotate the lamp to adjust the angle for your monitor.

Is my monitor compatible with the ScreenBar Halo 2?

ScreenBar Halo 2 fits monitors 0.17–2.36" thick and 1000R-1800R curved, including Apple Studio Display and iMac. Ensure the clamp sits level on top of the monitor and the lamp does not tilt forward when mounted. For more details, please contact BenQ.

Why does the power on/off button on the wireless controller keep blinking and fail to control the lamp?

The blinking means that the controller has lost its connection with the lamp. To restore the connection, please follow the tutorial video on this product page or the guide on BenQ’s website. For more help, contact our customer care via online chat.

ASIN	B0DK59YKRS
Base Material	Aluminium
Best Sellers Rank	#3,680 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #9 in USB Lamps
Brand	BenQ
Bulb Base	E27
Colour	Black
Connectivity Protocol	Proprietary Wireless
Country of Origin	China
Customer Reviews	4.8 out of 5 stars 619 Reviews
Efficiency	E
Enclosure Material	Aluminium, Polycarbonate
Finish Type	Matte
Finish Types	Matte
Global Trade Identification Number	04718755095597
Importer Contact Information	BenQ India Pvt. Ltd. 9B Building, IIIrd Floor, DLF Cyber City, DLF Phase III, Gurgaon, Haryana, India -122002
Included Components	Adapter, Remote Control
Indoor Outdoor Usage	Indoor
Is Waterproof	False
Item Dimensions D x W x H	14.3D x 50W x 10.9H Centimeters
Item Type Name	Monitor Light Bar
Item Weight	800 Grams
Lamp Type	Desk Lamp
Light Source Type	LED
Lighting Method	LED
Manufacturer	BenQ, BenQ, BenQ, BenQ Corporation 16 Jihu Road, Neihu 114, Taipei, Taiwan
Manufacturer Contact Information	BenQ, BenQ, BenQ Corporation 16 Jihu Road, Neihu 114, Taipei, Taiwan
Model number	ScreenBar Halo 2
Number of Items	1
Number of Lights	1
Packer Contact Information	BenQ India Pvt. Ltd. 9B Building, IIIrd Floor, DLF Cyber City, DLF Phase III, Gurgaon, Haryana, India -122002
Power Source	Corded Electric
Product Dimensions	14.3D x 50W x 10.9H Centimeters
Product Features	Adjustable Colour Temperature, Dimmable, Energy Efficient, Motion Sensor, Timer
Recommended Uses For Product	Reading
Shade Material	Aluminium
Style	Minimalist
Switch Type	Remote
Unit Count	1 Count
Voltage	5 Volts (DC)
Wattage	5 Watts

BenQ ScreenBar Halo 2 LED Monitor Light, Wireless Controller & Backlight, Eye-Care Screen Lamp with Motion Sensor, Auto-Dimming, Adjustable Brightness & Colour Temperature, USB C Powered

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